Customer Account Representative

Job title: Customer Account Representative

Job description: Together, we are stronger and achieve more.

Viterra is seeking a Customer Account Representative. The successful candidate will be responsible for procuring grain products by building relationships directly with farm customers within a geographical area. The Customer Account Representative adds value to both Viterra and farm customers through educating and delivering information on grain marketing and contract programs that will maximize their business operations.

Key Responsibilities:

• Negotiate grain contracts from a defined client base within a specific area
• Execute programs within an assigned market centre in order to meet budgeted grain volumes and margins
• Coordinate logistics of contracts and related administrative requirements
• Maintain and analyze a database of customer profiles
• Analyze current and future agricultural trends and service needs
• Develop and maintain effective business relationships with current and potential customers
• Contact producers regarding customer strategies in order to increase awareness of customer/business needs
• Drive and facilitate the competitive grain contracts offered at Viterra

Knowledge and Skills:

• Personable and willing to work with diverse and challenging customers
• Excellent communication and negotiation skills
• Honest and works with integrity
• Open to and motivated by change
• Efficient in MS office and experience utilizing relevant computer software programs
• Proven experience in customer service or sales capacity
• Basic understanding of the Canadian Grain Industry

Education and Qualifications:

• Minimum of five (5) years of progressively responsible experience in agriculture or other sales related customer service functions
• Certificate in Agriculture, Agri-Business, Business Administration or Sales and Marketing (or equivalent post-secondary education)
• Must possess a valid class 5 driver’s license.

Equivalent combinations of education and experience that result in the required level of knowledge skill and competence will be considered.

Employment Type: Regular

Posting Close Date: 7/1/2021

Click Here to Apply

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