Senior Analyst, Finance Supplier & Contract Management

Job title: Senior Analyst, Finance Supplier & Contract Management

Job description: Job Description

Senior Analyst, Finance Supplier & Contract Management – (Saskatoon, Saskatchewan or Calgary, Alberta, Canada or Loveland, Colorado, U.S.A.)

At Nutrien, our Purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. Nothing is more important than sending our people home safe, every day.

Nutrien is a leading provider of agricultural products, services, and solutions. With approximately 20,000 employees world-wide, we are the largest producer of potash (by capacity) and one of the world’s largest producers of nitrogen and phosphate. We also operate a leading agriculture retail network that services over 500,000 growers.

We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, who are innovators in search of a better way, and who believe in inclusion.

Working at Nutrien will provide you an opportunity to help us Feed the Future, and grow your career.

What you will do:

• Relationship Management

• Governance administration & action item management
• Liaison between Managed Services provider and FBS
• Liaison between FBS and internal customers (BU and Corporate)
• Identify trends & ensure customer satisfaction. Manage satisfaction survey
• Included in escalation path for appropriate issues & decisions
• Establish decision matrix
• Be familiar with the different Business Units and different functions within Nutrien to better understand their requests
• Ensure customer experiences are consistent and outcome-focused by implementing best practice methodologies

• Contract Management

• Contract SME and interpretation
• Contract compliance & deliverables
• Contract issue management
• Manage contract change requests
• Contract administration
• Manage Contract library
• GovernSmart administration
• Invoice management (reconciliation, shepherd approval, monitor ARCs/RRCs)
• Document feedback and details on requests and respond to requests and escalation
• Oversee end-to-end process governance for requests and escalations defined and managed in ServiceNow and communicate regularly with business units and supporting them in preventing process deviations
• Responsible for working to get an expedited resolution
• Categorize the escalations per process
• Measure the escalation severity as per the risk scale
• Develop a triaging mechanism to involve specific personnel that will engage in resolving the escalation depending on the urgency and the agreed SLAs

• Commercial Management

• Invoice management (reconciliation, shepherd approval, monitor ARCs/RRCs)
• Validate Performance Credits
• Validate value assurance
• Forecasting

• Performance Management

• SLAs-KPIs-OLAs development & oversight
• Develop tracking mechanism to continuously track and update performance metrics, SLAs and OLAs
• Monitor and report against SLA, KPI, OLA and provide recommendations to leadership for changes
• Serve as point-of-contact for all stakeholders to raise an escalation for FBS service delivery related matters
• Facilitate communications with service delivery teams to review performance metrics, address concerns and implement resolutions
• Responsible to triage and manage requests and trouble-shoot issues to close gaps​ in order to meet SLAs

• Risk Management

• Oversee supplier audit
• Third party risk assessments
• Business Continuity Planning

What you will bring:

• Degree in Finance/Accounting or related field of study
• 6-8 years of experience
• Attainment of a professional designation would be an asset
• Ability and comfort to speak, facilitate and communicate with all corporate levels and teams, from staff to executive, internal customers, IT, and vendors in a global and multi-cultural environment
• Experience and ability to identify issues, find appropriate solutions, and engage appropriate resources at any level
• Experience and ability to prioritize and work under pressure
• Extreme attention to detail
• Experience and ability to grasp and explain minute details of a long and complex document (i.e. contract and schedules)
• Experience and comfort with simple day to day maintenance (e.g. posting documents, uploading and downloading data, simple configuration) of a high-profile, high-stakes application
• Experience and ability to analyze and draw conclusions and actions from data (e.g. confirm compliance or identify non-compliance)
• Familiarity and comfort with data and drawing conclusions from data
• Mid-to-expert Excel skills (e.g. pivot tables, V-Lookups)
• Basic administrative and project management experience

Compensation & Benefits:

Salary Range $72,240 – $103,200 USD. This range is estimated for a Analyst, Finance Supplier & Contract Management in Loveland, Colorado. Actual salary and benefits may differ based upon location.

Are you a good match? Apply today!

Nutrien is an equal opportunity employer that is committed to creating an inclusive workplace. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted.

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