Administrative Support Assistant

Job title: Administrative Support Assistant

Company: The Canada Life Assurance Company

Job description: Job Description

The Administrative Support Assistant is the hub of the Medical and Dental Claims Management team. In this dynamic and exciting role, you will be responsible for general office duties including logging and assigning all incoming work into the department, paper and electronic filing, and administrative support to all staff in this highly productive and customer focused department.

You will be accountable for:

• Living our values of Customer View; Integrity; Partnership; and Communities.
• Log and assign all incoming work into the team which is received by paper, email and workflow.
• Periodically sort faxes received from shared fax machine for all units on a rotating schedule.
• Distribute mail to staff within the team.
• Coordinate courier deliveries.
• Maintain department filing in electronic format.
• Perform phone attendant duties which includes taking messages and re-directing calls for staff within the Claims Strategy and Support teams.
• Assist team with sending letters to plan members and providers when required.
• Send documents to Translation Services when required.
• Support our Technical Support Assistant during vacation.
• Perform other adminstrative duties as required.

Required Competencies and Behaviors:

• Ability to excel within a Purpose/Vision driven environment.
• Experience with Group Health Benefits systems (i.e. BEN, PAS) and Benefit Payment Office processes (i.e. CWF) is an asset.
• Verbal and written communication should be clear and concise.
• Preferred experience with Microsoft Office applications including Outlook, Word, and Excel.
• Excellent organizational skills with the ability to adapt to changing priorities in an environment with fluctuating work volumes.

Our Story

Canada Life is a leading insurance, wealth management and benefits provider focused on improving the financial, physical and mental well-being of Canadians. For more than 170 years, individuals, families and business owners across Canada have trusted us to provide sound guidance and deliver on the promises we’ve made.

As of January 1, 2020, Great-West Life, London Life and Canada Life became one company – Canada Life, and today, we proudly serve more than 13 million customer relationships from coast to coast to coast.

Discover your opportunity….Apply today!

Canada Life offers competitive compensation, great benefits such as medical, dental, life insurance, wellness account and personal days not to mention onsite cafeteria and fitness in our head office facilities. If you’d like to join our team submit your information online and introduce yourself.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted

Expected salary:

Location: Winnipeg, MB

Job date: Fri, 22 Jan 2021 23:34:09 GMT