Service Manager

Job title: Service Manager

Company: Cervus Equipment

Job description: Are you looking for the next step in your career?

Have a passion for leadership and service?

Then apply below!

Cervus Equipment is a world-leading equipment dealer, powered by iconic brands and unrivaled support. With 63 dealerships across Canada, New Zealand and Australia, Cervus is a global team with one shared purpose.

Its mission is focused on enabling customer success by providing practical and reliable equipment solutions and support. Customers count on Cervus to keep them moving forward, with remarkable customer service and industry-leading brands; John Deere, Peterbilt, Clark, Sellick, and Doosan.

At Cervus, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer’s success. Join our growing team and build your career with Cervus.

Our Prince Albert, SK branch has an exciting opportunity for an exceptional individual to join our store as a Service Manager for our John Deere line up of agriculture equipment. This position will be responsible for providing effective leadership to our service department, reviewing financial performance, executing corporate goals and direction.

What does the role look like?

• Developing effective relationships with customers, suppliers, employees at the branch and Corporate offices, and in the community
• Managing the daily operations of the service department, recognizing what is in the best interest of the branch and company; making decisions accordingly
• Create and implement business plans, forecasts, sales targets and operating budgets
• Primary focus will be enhancing customer service levels with an increased focus on the development of the service departments
• Ensuring increased sales and profitability while maintaining a focus on creating a positive work environment
• Building and developing a solid team through performance management, ongoing training and motivation
• Positive enforcement of all company policies and procedures, ensuring that all personnel understand and comply through continued reinforcement

What are we looking for?

• A demonstrated history of exceptional customer service with a strong aptitude for leading a team within a dealership environment.
• Experience in a leadership role within a dealership environment or a strong aptitude with agriculture experience would also be considered.

• Dealership experience in the agriculture, construction or equipment industry would be a strong asset.
• The ability to understand and execute corporate goals and direction
• A ‘Capacity for Change’ in anticipating and adapting to changing business conditions and continuous growth.

What’s in it for you?

• A competitive compensation package
• An Employee Stock Purchase Program, matching begins after one year
• An awesome health, dental and optical benefits package
• Opportunities for growth in your career as the Cervus organization expands

• Opening of a new branch in Nipawin, SK in 2020
• Acquired Deermart Equipment in Red Deer, AB in 2018
• Opening of a newly built John Deere dealership in Ponoka, AB in 2015
• Acquisition of 12 Peterbilt dealerships in Ontario in 2014
• Working for a world-leading equipment dealer

• Received the Standard of excellence Platinum Oval Award in 2018 for four of our dealerships, for a fifth consecutive year
• Employee referral bonus

Expected salary:

Location: Prince Albert, SK

Job date: Thu, 21 Jan 2021 23:49:59 GMT