Assistant Manager, Logistics

Job title: Assistant Manager, Logistics

Company: SSENSE

Job description: Company Description

SSENSE, pronounced [es-uhns], is a Montreal-based fashion platform with global reach. Founded in 2003, SSENSE is pacing the vanguard of directional retail with a mix of luxury, streetwear, and avant-garde labels. We produce industry-leading original content and take pride in building our own technology solutions and systems from scratch. Our field of focus has grown beyond that of a typical e-commerce entity as we explore the nexus of content, commerce, and culture.

Currently serving 150 countries, generating an average of 76 million monthly page views, and achieving high double digit annual growth since inception, SSENSE is becoming a cultural protagonist in its own right.

Job Description

Reporting to the Director of Global Logistics, the Assistant Manager, Logistics is responsible for coordinating the daily work of the logistics team and maintaining the efficiency of logistical processes and tools. He/She will work closely with both internal and external stakeholders to ensure that logistical processes are followed and operational excellence is achieved.

RESPONSIBILITIES

• Plan and coordinate operations of the logistics coordinators
• Assess team and process performances, implementing improvements where required
• Develop logistics training documents and policies and ensure the training of all new resources
• Maintain and improve logistics ticket service level agreements, proactively addressing high volume events
• Address and resolve all issues related to import/export, transportation, and assist in troubleshooting logistics systems
• Monitor and control all logistics processes based on documented Standard Operating Procedures
• Communicate effectively with suppliers and carriers to maintain supply chain efficiency
• Review and audit import / export compliance
• Foster a culture of continuous improvement and operational excellence within the Logistics team

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, or a related field
• A minimum of 3 years experience in a high volume, high value, fast moving items environment, preferably in e-commerce
• A minimum of 5 years experience managing or leading a team
• Thorough understanding of international shipments and customs documentation
• Expérience with cost control, brokerage, transport costs, and inbound / outbound shipping
• Advanced knowledge of Google Suite and / or Microsoft Office Suite
• Experience working in the apparel business, an asset
• Experience working with small-parcel shipments or international freight movement, an asset
• Excellent written and verbal communication skills in both English and French

SKILLS

• Excellent people management skills; ability to seamlessly integrate logistics strategy into daily operations
• Data-driven management with ability to lead the operations through defined metrics and KPIs
• Excellent problem solving, time management and organizational skills
• Self-motivated with the ability to work effectively to meet deadlines
• Ability to manage multiple tasks simultaneously
• Ability to thrive in a fast-paced, technology-driven environment

Expected salary:

Location: Montreal, QC

Job date: Sat, 20 Feb 2021 23:49:17 GMT