Senior Restaurant Manager/AGM – Toronto

Job title: Senior Restaurant Manager/AGM – Toronto

Job description: A fast paced growing brand is looking for you to join their team as an Assistant to the General Manager.

• 2-4 years restaurant management as a relationship builder!

The Assistant Manager works in tandem with the GM, Front of House, and Heart of House teams to create an unparalleled guest experience while ensuring a leading class experience for all staff members. The AM will possess exceptional accountability for planning, organizing and directing all guest services, food and beverage operations, and development processes while achieving optimal guest satisfaction.

• Champions the brand’s vision and values and ensures alignment amongst the team and the company perfection in everything you do
• Create an environment that is warm, welcoming and filled with positivity for guests and employees
• Supports the General Manager in leading daily operations
• Assists in designing and implementing staff training initiatives
• Provides, acts, and reports on proactive strategies to ensure the cost of goods falls within budgeted parameters
• Assesses staffing requirements on a continuous basis to identify current needs
• Organizes and monitor staff schedules and ensures that budgeted labour costs are met
• Creates and promotes strategies to improve service and grow business
• Implements guest recognition programs to enhance experience and returning customers
• Interacts with guests, to ensure all inquiries and complaints are handled promptly
• Maintains restaurant cleanliness and upholds esthetics standards
• Ensuring evolution of the restaurant
• Appropriately adapts to seasonal changes and creates and manages relevant initiatives

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