Account Manager

Job title: Account Manager

Job description: Who We Are

Cymax Group Technologies is a leading eCommerce technology and logistics services platform for furniture vendors and retailers. Our products include Freight Club, the all-in-one shipping platform, and Channel Gate, the AI-powered multichannel platform. At the end of the day, everything that we do is to create a better eCommerce and logistics experience for our partners. .

The Role

In this role, you will be using your highly polished interpersonal skills to drive growth and improve performance with our most strategic partners. Not only will you be instrumental to the growth of these partnerships, but you will manage projects in the department and will look for trends pertaining to your brands. You’ll be working with both internal and external partners, looking to build out new business opportunities, and helping to ensure seamless integration in executing business strategies.

Who You Are

• You have excellent written and verbal communication skills
• 3+ work experience with Vendor and Supplier Management
• Experience in building customer relationships
• Strong to advanced knowledge of Excel and PowerPoint
• Strong knowledge of e-commerce platforms
• You are analytical and you are well versed at using data to support your ideas
• You are results-driven and tenacious
• You are entrepreneurial, you love retail, and you can bring your ideas to market

What You’ll Do

• Develop Business Plans for the vendors to drive Profitable Revenue
• Establish, build, and maintain strong relationships with vendor partners
• Manage the P&L for vendors to drive profitable revenue
• Responsible to manage the vendor experience and facilitate communication with vendor facing teams for resolution of issues and roadblocks
• Collaborate with Marketing team managers to effectively improve performance on marketing and sales metrics across our channels
• Analyze market and competition in order to meet company expectations in driving expected sales, margin, and service levels from vendors
• Identify new external opportunities to continue to grow and expand our eCommerce footprint into new programs, channels, and geographies
• Understand and continuously monitor key metrics in order to develop a deep understanding of the eCommerce Channel to drive continuous improvement and revenue growth
• Implement purchasing and sales agreements, including rebates, vendor compliance policies, and procedures
• Work closely with Merchandising Department to ensure product catalogs are up-to-date, products priced competitively and correctly, and products displayed are generating expected returns in sales and profits
• Seek sales opportunities by exploring all available marketing channels including paid advertising, marketplaces, and other creative avenues to drive growth and profit
• Analyze competitive pricing and take action to increase gross profit margins
• Using data reporting to analyze vendor strategy and performance levels daily to ensure vendor meets company performance thresholds. Define and deliver to revenue targets (daily/weekly/monthly/quarterly/annually) for each Vendor
• Oversee eCommerce documentation process to ensure accuracy and structure
• Collaborate effectively with the Management team to continuously improve vendor experience

Compensation
We are committed to transparency in our hiring process. The Salary Range for this role is between $95,000 and $100,000 depending on experience, skills, training and organizational needs. Our salary ranges are determined by role, level and location. This compensation range reflects the minimum and maximum for new hire salaries for the position. It is not typical for an individual to be hired at or above the midpoint of the range for their role. Only in rare and exceptional circumstances, where a candidate has the experience, skills and expertise to far exceed those required for the position, will we consider paying above the midpoint of the range for this role.

We offer a comprehensive range of benefits which includes:

• Health and wellness support for our team members and their families including an employee assistance program
• 100% paid health and dental benefits in Canada
• Paid time off
• Easy access to online and phone-based counselling services
• And a remote-flexible work environment.

What We Are About

If you’re on the Cymax Group team, it’s because you have the power to make a change and we are here to support you so that you can do so. We’re committed to an equitable employee experience, opportunity, pay and support for every employee. We value inclusion, regardless of gender identity or expression, race, ethnicity, family or marital status, religion, socio-economic status, veteran status, national origin, age, sexual orientation, education, or ability.

Accessibility

We can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

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Click Here to Apply

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