Adjudication Associate – Automotive Finance – Vancouver

Job title: Adjudication Associate – Automotive Finance – Vancouver

Job description: As an Adjudication Associate of Automotive Finance Adjudication (AFA), you will process automotive dealer credit applications. You will adjudicate credit risk and borrowing requests within delegated lending authorities (DLA). And, you will interact with dealer clients and enhance the client experience.

PLEASE NOTE: Although this position is based out of 2985 Virtual Way, temporarily it will require you to work remotely from your home office.

What will you do?

• Apply your judgment to ensure a balance between revenue maximization and risk mitigation
• Adjudicate credit risk and borrowing requests within delegated lending authorities (DLA)
• Use your knowledge of credit policies and procedures to provide sound credit decisions
• Take ownership of client concerns and be accountable as the first point of contact
• Provide consistent service to uphold Client Service Commitments (CSC)

What do you need to succeed?

Must-have

• Experience in delivering customer service excellence in a call handling environment
• Prior lending or credit experience and a demonstrated ability to apply credit principles
• Ability to work independently and interact effectively within a team
• A drive to work efficiently in a fast paced environment
• Flexibility to work shifts within the business hours of 9am-9pm Monday-Saturday, including statutory holidays

Nice-to-have

• Credit adjudication experience
• Bilingual in French and English

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• 3 weeks’ vacation to start
• A comprehensive Total Rewards Program
• Leaders who support your development
• Ability to make a difference and lasting impact
• Opportunity to take on progressively greater accountabilities

JOB SUMMARY
City: Vancouver
Address: 2985 Virtual Way
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Position Level: PL09
Required Travel(%): 0
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 07/11/2021
Req ID: 381278

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