Administrative Assistant (SUP-CC60-001)

Job title: Administrative Assistant (SUP-CC60-001)

Job description: About Bethany

Bethany Care Society (Bethany) is one of Western Canada’s largest faith-based, not-for-profit providers of care, housing, and community services for seniors and adults with disabilities. For 77 years, Bethany has provided high-quality, person-centred care focused on the unique physical, emotional, and spiritual well-being of our residents and tenants. We create caring communities to help Albertans age well.

Why Bethany?

Bethany has won Alberta Top Employer for 15 years for the programs we invest in for our employees. We offer top-ups for maternal leaves, generous vacation and leave time, competitive salaries, benefits, and retirement savings programs. We are committed to employee well-being and giving back to our community. We invest in our people because they are the reason for our success.

For more information, check out this video about

About the Role

With a passion for care towards residents, families and team members, the Administrative Assistant at Bethany Cochrane is accountable for the provision of clerical and operational support in an assigned resident care area. The Administrative Assistant will assist the Interdisciplinary Team and Site Management to be organized and to maintain efficient interaction with other departments and agencies.

1. Resident-Centered Care: Promotes service excellence through assisting residents, families, and Interdisciplinary Team members in meeting the needs of residents and day to day operations of the site.

• Maintains a courteous, helpful demeanor and consistently demonstrates an ability to communicate clearly and concisely with all contacts.
• Provides timely and accurate assistance to residents, families, team members and visitors.
• Facilitates communication as required (answering phones, directing messages, using intercom, communicating with external agencies and internal resources).
• Promotes resident well-being and independence through arranging appointments (hairdressing, outings, consultations, lab work, and conferences).
• Assists in identifying resident transportation needs and arranges transportation, accompaniment and petty cash as required.
• Communicates with the residents, families and Interdisciplinary Team members in regards to resident preferences and schedules.
• Distributes all incoming/outgoing mail, supports completion of letters, minutes, faxes and memos and ensures distribution of same to staff/residents and families.

2. Documentation: Accurate, comprehensive and timely documentation of resident care interventions and outcomes in alignment with Bethany policies and procedures.

• Assembles and maintains the Resident Health Care record in an accurate and up to date manner.
• Ensures proper resident identification is in place.
• Maintains the confidentiality of all residents.
• Maintains awareness of the unit’s inventory and completes requisitions for material management when required.
• Supports centralized schedulers in the absence of the Senior Administrative Assistant.
• Maintain accurate lists according to established routines, filing, entry of admission information into the electronic health record and maintains necessary resident stats, thins charts and stores data.
• Supports basic and routine accounting functions (accurate trust accounts, requests refund for discharged accounts, reconciles and balances all A/R entries) and responds to routine inquiries regarding payment in the absence of the Senior Administrative Assistant.
• Supports centralized schedulers in the absence of the Senior Administrative Assistant.

3. Safety: Contributes to a safe environment for residents, team and self by understanding and adhering to safety guidelines and practices at all times. Demonstrates thorough knowledge of all resident and occupational health and safety policies and procedures.

4. Pro-active Learner: Demonstrates the vision and values of Bethany and lives out the mission of Creating Caring Communities. Attends and actively participates in education opportunities, health and safety training and safe equipment operation training.

5. Team Work: Cares for and actively participates and assists the other employees to achieve and maintain a responsible atmosphere of resident centered care.

What You Bring

• Grade 12 Diploma
• Previous experience with geriatrics is preferred
• Previous administrative experience is preferred
• Experience and a good working knowledge of Microsoft Office
• Excellent interpersonal skills, and strong verbal and written communication skills
• Good vision and hearing (with correction if needed) is required
• Able to spend prolonged periods at a desk utilizing a computer and monitor and performing other close visual work as required (sitting, handling, touching, finger dexterity)
• Mobility for kneeling, bending, stooping and light lifting would be utilized or necessary

Position Information:

Posting Number: 22-7679

Position Number: SUP-CC60-001

FTE: 0.6 (23.25 hours per week)

Union: No

Opportunity Type: Administrative/Clerical

Location: Bethany Cochrane

Position Type: Part-Time

Shift: Days

Hours of Work/Shifts Per Cycle: Monday to Friday – 7.75 hour shifts in a four week cycle.

How to Apply:

Like what you see and think you have what it takes to join our team?

Apply Online at:

All applicants are thanked for their interest.

Bethany Care Society is an equal opportunity employer.

All Bethany staff members are required to complete a Criminal Background Check and proof of vaccination.

Bethany Care Society complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). By forwarding your resume to Bethany you are consenting to the collection and use of your personal information for this job competition. Your information will be kept strictly confidential.

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