Administrative Clerk – Correctional Health Services Port Coquitlam

Job title: Administrative Clerk – Correctional Health Services Port Coquitlam

Job description: Administrative Clerk

CHS Patient Care Unit – Correctional Health Services Port Coquitlam $23.40 per hour

Are you a highly organized individual with strong administration and clerical skills? The Admitting and Administrative Clerk performs a variety of clerical/administrative and patient related activities.

What you’ll do

• Schedule and book patient appointments and follow-up appointments which includes booking urgent assessment appointments and complex interdisciplinary appointments, adjusting arrangements in accordance with patient and departmental requirements and notifying both family and clinician, ensuring that appropriate date, time, and location are provided to patient, and placing appointment reminder calls to patients/families.

• Receive and register patients upon arrival. Ensure patient demographics and appropriate information is complete and accurate and follows up with appropriate parties as necessary. Advise appropriate professional that the patient has arrived.

• Perform referral functions including duties such as screening for information as identified by specialty clinics, gathering additional/missing information, performing data entry, sending out patient questionnaires, and receiving and processing related paperwork.
• Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets and patient statistics. Follow up with appropriate team members as necessary.

• Type and distribute a variety of technical and non-technical material such as correspondence (including re-direct letters), reports, notices, agendas, notes/minutes of meetings, spreadsheets by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.

• Perform receptionist and other clerical duties including answering telephones, responding to inquiries and requests for information, obtaining patient files as necessary, greeting patients and families, printing daily schedule, and forwarding problems and complex queries to appropriate personnel.

• Provide clerical and general administrative support to the Program Director, Administrative Supervisor, or delegate, and to the department by performing tasks such as booking meetings, following up on action items, filing, routing paperwork, opening and forwarding mail, faxing, photocopying, preparing mailers and information, arranging for courier, circulating documentation, and ordering standard office supplies by completing requisition orders for authorization/signature and e-forms.

• Perform other related duties as assigned.

What you bring

• Grade 12 and two year’s recent related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 45 wpm.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to organize work.
• Physical ability to carry out the duties of the position.
• Ability to deal with others effectively.
• Ability to operate related equipment.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Regular Part Time (.47 FTE)
Wage $23.40 per hour
1451 Kingsway Avenue, Port Coquitlam
Rotating Shifts;1530-2330
Reference number 110119

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

( ) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

TTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of June 17, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Facilities Subsector
Requisition # 110119E-2357691
Work Site 1451 Kingsway Avenue, Port Coquitlam
Job Type Regular, Part-Time
Salary/Rate $23.40 / Hour
FTE .47
Hours of Work 1530-2330
Work Days Rotating
Expiry Date 09-Jul-2021

Click Here to Apply

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