Administrative Support IV – Scheduler

Job title: Administrative Support IV – Scheduler

Company: Alberta Health Services

Job description: Your Opportunity:

You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling. As an Administrative Support IV – Scheduler, you will provide vital support to multiple programs within the Central Zone. The Scheduler will use the Environment for Scheduling Personnel (ESP) scheduling application program and work within established staff scheduling processes to complete complex and often urgent staff scheduling tasks within short timelines. Attention to detail is crucial. You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately and employee pay data is captured in accordance with AHS policies, procedures, and collective agreement provisions. Your technical and interpersonal communication skills enable you to provide outstanding customer service to valued clients, and help with training and orientation of new staff. As the successful Scheduler your key responsibilities will include: filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information. Your people skills will be key in developing trusted relationships, effective interdisciplinary communication with clients and prioritizing with a patient-focused mindset. Schedulers will be assigned to support Central Zone. Staff work at the Staffing Service Centre between 0515 to 2345 with set rotations within those hours. In this role, you will make a difference as you ensure we have the people in place to provide essential patient care.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Department: Staff Scheduling Services
• Primary Location: Red Deer Regional Hospital
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 26-JAN-2021
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 15-FEB-2021
• Temporary End Date: 31-JAN-2022
• Hours per Shift: 9
• Length of Shift in weeks: 6
• Shifts per cycle: 26
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $25.24
• Maximum Salary: $30.68
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields. Additional Required Qualifications:

Minimum 1 year customer service experience. Minimum 1 year scheduling experience. Knowledge and operation of Microsoft Outlook, Word and Excel. Ability to participate and complete the 6 week training course. Preferred Qualifications:

Current experience working in an AHS centralized ESP Staffing Service Center. Timekeeping/payroll experience. Call Center experience. Experience working in a unionized, health care and/or 24/7 environment. Experience with AHS scheduling software (Kronos, ESP, ASC).

Please note:

All postings close at 23:59 of the posting end date indicated.

Important:

Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Expected salary:

Location: Red Deer, AB

Job date: Fri, 22 Jan 2021 06:28:28 GMT