ADMN O 15R – Client Services Administrator

Job title: ADMN O 15R – Client Services Administrator

Job description: 1 full time, temporary opportunity until approximately May 2022 which may become permanent.
An eligibility list may be established for future temporary and/or permanent vacancies.

Your skills, confidence and initiative will be valued in this challenging role

The Real Property Division (RPD), within the Ministry of Citizens’ Services, provides everything needed to manage the Province’s real estate portfolio, office space, furniture, and special-purpose facilities. RPD serves the needs of approximately 30,000 public servants in the British Columbia Public Service and many more in the broader public sector.

The Client Services Branch is a client-focused team, dedicated to Ministry, associated ministry, and broader public sector clients. The goal of Client Services is to assist clients in achieving their strategic program and service goals through dedicated account management efforts.

The Client Services Administrator provides administrative support to the work unit and assists with managing client accounts. The position is responsible for developing and filing approval documents for clients’ facilities operational projects as well as for verifying the accuracy, integrity, and completeness of information on these document, other projects, and all financial information within the systems used by Real Property Division.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor Amanda by email: or by phone: 778-698-1336 .

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to , before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

• Secondary school graduation or equivalent (e.g. British Columbia Adult Graduation Diploma/GED)
• Minimum two (2) years’ intermediate experiencein Microsoft Office applications (Word, Excel, SharePoint, PowerPoint, Outlook), Internet Explorer, Adobe Acrobat, and other standard computer applications
• Minimum two(2) years’ experience working with and maintaining databases and filing systems, including data entry, running reports, conducting queries and producing financial documents.
• Minimum one (1)year experience handling multiple priorities concurrently in a customer service environment.
• Minimum one (1) year experience extracting data and producing reports using a computerized system, or in a computerized environment.

Preference may be given to applicants that have one or more of the following:

• Administrative experience.
• Customer service experience.
• Specific training inpublic administration, business administration, office administration, financial management, accounting, or equivalent.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

APPLICATION REQUIREMENTS:

Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying. A resume is required as part of your application; however, itmay notbe used for initial shortlisting purposes.

Questionnaire (COMPREHENSIVE): YES – As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

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