Agriculture Technical Advisor

Job title: Agriculture Technical Advisor

Company: Kenna

Job description: Grow your client’s brand. And yours.

At Kenna, one of our core philosophies is Customer First Thinking. It’s how we help our clients’ turn customers into their biggest fans. That philosophy is echoed in the way we treat our employees. By putting people first, we attract some of the marketing industry’s brightest minds, and we’re proud of our sterling track record of hanging onto them. Sign on with Kenna, and not only will you help build our clients’ businesses – you’ll grow your own potential. Whether your true calling is in Client Service, Creative, Data Solutions, Digital Design, Insights & Strategy, Finance, Application Development, IT Services or Social Media, you’ll find it all under one roof at Kenna. So if you’re looking to make a meaningful impact on one of these diverse teams, this could be a great opportunity for you. And us.

What you’ll be doing as our new full-time Agriculture Technical Advisor:

• Conduct outbound agri-business planning sessions with Canadian growers over the phone. You’ll lead meaningful conversations that uncover needs, and demonstrate agronomic solutions, tailored to their individual needs providing value and results
• In order to meet targeted budgets you’ll manage flow of transactional information from opportunity to demand generation, and coordinate the involvement of our field representatives when required.
• Provide inbound technical agronomic support to growers, retailers and business representatives while building trusted relationships
• Assume full ownership of incoming client calls, ensuring customer satisfaction and a consistent positive customer experience.
• Develop a thorough knowledge of the client’s products, tools and services to best support customer requests and needs
• Capture key discussion points from conversations with customers and client in a call record that is used for metrics, future relationship opportunities and market intel

Requirements

Skills we’re looking for:

• Results-driven, highly organized and detail-oriented
• Ability to create and communicate value to current and potential customers
• Ability to think independently, problem solve, handle objections and manage expectations
• Ability to work in a team environment
• Ability to employ active listening, proactively uncover needs and provide valuable solutions to build lasting rapport and relationships
• An optimistic outlook and an openness to constructive feedback
• A willingness to learn and have an active awareness of current industry topics affecting Canadian agriculture
• Exceptional customer service over phone and email

Experience that will help you succeed:

• University degree or diploma in Agriculture or other science related disciplines
• Minimum of 1-year customer service experience
• Proficiency in MS Office Products
• Previous experience is sales is preferred
• Proficiency in Lotus Notes an asset

Benefits

• Competitive Salary
• Competitive Benefits

Expected salary:

Location: Mississauga, ON

Job date: Tue, 13 Apr 2021 22:27:07 GMT