Analyst, IT assistance

Job title: Analyst, IT assistance

Company: Desjardins

Job description: Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level NV-08

As an IT support analyst, you provide user support and assistance for IT applications, including installation, configuration, best practices, issue resolution, service request management, and IT and technical incident management. You help keep IT equipment up and running, particularly through server administration.

You analyze and help diagnose issues, provide opinions in accordance with your discipline’s rules, and help develop recommendations and implementation plans. You develop tools, methods and processes and contribute to skills development in your field. Your projects and initiatives require extensive knowledge of your line of work.

You share ideas and help solve problems using your analytical skills, extensive knowledge of your line of business and ability to manage complexity. You interact with stakeholders working in other fields.

You provide discipline-specific support to your unit, clients and partners.

General Information on the Position

Other working conditions

Temporary work : scheduled to end on June 30th, 2022

Number of job available : 1

Qualifications

Bachelor’s degree in a related field

A minimum of 2 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job Business insight, Complexity

Work Location 100, rue des Commandeurs Lévis

Trade Union Non Syndiqué

Unposting Date 2021-04-6

Job Family Information technology (FG)

Expected salary:

Location: Montreal, QC

Job date: Wed, 24 Mar 2021 04:53:41 GMT