Application Support Specialist

Job title: Application Support Specialist

Company: J.D. Irving

Job description: J.D. Irving, Limited is a diverse family owned company with operations in Canada and the United States. Since 1882 our focus has been on providing quality products and superior service to customers around the world. Our head offices are in Saint John and Moncton, New Brunswick, Canada. J.D. Irving, Limited is made up of a diverse group of companies with business units in:

• Agriculture
• Construction & Equipment
• Consumer Products
• Food
• Forestry and Forestry Products
• Retail and Distributions
• Shipbuilding and Industrial Fabrication
• Transportation and Logistics

Our growth is driven by a set of consistent fundamental values through the years:

• Uncompromising quality in making products and committed service to our valued customers
• An unwavering focus on continuous improvement and innovation in our diverse businesses
• A responsibility to make a positive difference in our communities, where we are proud to live and work, as well as to the health of the land, air and water that sustains our world

JDI IT : Who we are and what we offer

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non negotiables – guide our decisions and inform how we show up daily. Join a team that aims to simply the path forward and inspire commitment.

With over 300 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

OVERVIEW

We are looking for an Application Support Specialist to join our Business Solutions Group in Halifax, NS. In this role, you will support Fleetway Inc. where big changes are happening. Serving federal government (Navy, Coast Guard, Transport Canada), provincial government, and commercial clients in the marine, oil & gas, and other industrial sectors, this business utilizes unique and progressive technologies.

If you’re naturally curious, keen to learn and motivated by a fast-moving environment this is an opportunity to support mission critical applications for shipbuilding. Providing expertise and technical knowledge for a suite of applications while answering queries, resolving issues, and interacting with many different teams will build your daily schedule. Attention to detail, ability to learn quickly, and translate technical issues will drive your success.

The Details

Assist with configuration, testing and operations of platform solutions

Train users on specific applications and document creation

Provide Go Live and Post Go Live support for project and solutions

Manage and upgrade systems for improving performance, availability and scalability of solutions

Participate in on call support for 24 X 7 operations

You have:

A University Degree or College Diploma in computer science or equivalent experience

Preferably 2+ years of application support experience

Experience in or exposure to Microsoft Azure, web technologies and REST calls, writing SQL queries, stored procedures for relational databases, and ETL procedures

You are:

Technically inclined, process oriented and driven by a natural curiosity

Happy in an environment where you can work independently as well as collaboratively

An information addict – learning new skills and software applications is second nature

At home in a fast-paced work environment where solutions are not always clearly defined

A practiced communicator with strong verbal, written, and interpersonal skills

Organized, analytical and business savvy

Able to pass necessary security clearances

Extras:

Microsoft 365 Certified Fundamentals

Experience working with ERP solutions

We appreciate your interest in our company! Only those candidates selected for an interview will be contacted.

To learn more about our products and services, click .

J.D. Irving, Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all

Expected salary:

Location: Canada

Job date: Wed, 06 Jan 2021 02:21:58 GMT