Assistant General Manager

Job title: Assistant General Manager

Job description: We are seeking a motivated individual to join our Retail Management team. The Assistant General Manager supervises employees in the store, such as sales associates, stockroom workers, cashiers, and maintenance personnel. Other duties include achieving sales objectives, maintaining and achieving high operational standards, exceeding merchandising goals, building a highly motivated team, and furthering associates’ skills and clientele base.

Job Responsibilities

• Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on customers’ needs.
• Proactively seeking opportunities to up sell and add-on additional merchandise, while enhancing the customer’s experience, not overwhelming them.
• Assist with establishing, meeting, and exceeding sales and performance goals.
• Building lasting relationships with customers and expanding the client book.
• Co-managing sales team by continually motivating staff to exceed sales and productivity goals while setting the store standard in fostering a positive, upbeat and energetic atmosphere.
• Connecting with customers and understanding their needs, such as documenting and communicating customer requests.
• Accurately and efficiently facilitating and overseeing customer purchases and return transactions.
• Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service.
• Co-managing the daily operations of the store through monitoring and managing various levels of store staff.
• Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates.
• Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image.
• Maintaining clear, concise, and constructive communication lines open between sales team and corporate office.
• Seeking out top talent for the sales team through networking and recruiting.
• Maintaining employee relations, problem solving, and acting as a leader to the sales team.
• Maintain a professional and positive work environment.

Position Requirements

• Exceptional communication skills, written and verbal.
• Strong work ethic and leadership qualities.
• Ability to analyze sales reports and data to determine business needs and develop strategies.
• Know how to trouble shoot, problem solve, and work well under pressure.
• Ability to multi-task, prioritize, and manage team.
• Strong organizational and customer service skills.
• Resourceful, hands-on, and able to sense urgency.

Education and Training:

• Associate’s/Bachelor’s degrees preferred

Experience:

• Minimum 5 years’ experience in luxury retail store environment.
• Minimum 2 years of luxury retail management.

Share this job

Save jobClick to add the job to your shortlist

You need to or to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

© 2016 – 2021 Metroland Media Group Ltd. Powered by Madgex Job Board Software

Close

Before you apply –
Turn on alerts for jobs like this!

We’ll send them straight to your inbox :

Email address required Other Marketing Communication

Yes, I’d like to receive emails from LocalWork.ca with helpful announcements of advertising specials, new features, notices, events, special offers and other important information that may be of interest to me.

Province required

When you create this job alert we will email you a selection of jobs matching your criteria. Our and apply to this service.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

LocalWork.ca is a property of Metroland Media Group Ltd. 211 Prichard Rd. Unit #4 Hamilton, ON L8J 0G5,

To see our Privacy Policy, click

Create alert and continue to apply (This will open in a new window from which you will be automatically redirected to an external site after 5 seconds)

Click Here to Apply

Source: