Assistant Manager, Event Operations | Distillery Events

March 6, 2021 Cook

Job Overview

Job title: Assistant Manager, Event Operations | Distillery Events

Company: The Distillery Restaurants Corp.

Job description: We’re looking for our next Assistant Manager, Event Operations!

creators of Cluny Bistro, El Catrin, Pure Spirits Oyster House & Grill, Archeo Trattoria, Madrina Bar y Tapas, District Pizza and Distillery Events (the Fermenting Cellar and The Distillery District®- Loft) are seeking experienced applicants with outstanding food & beverage knowledge, solid business acumen, and a drive to deliver results and bring people together. The ideal candidate not only understands that exceptional guest service is at the heart of hospitality but they are also attuned to the pulse of Toronto’s unique food and beverage culture.

Please note, you must have legal permission to work in Canada to be considered for this role.

The Distillery Restaurants Corp. offers:

Competitive pay and group benefits
In-house dining perks
Monthly cellphone allowance
A dynamic culture that encourages and rewards the entrepreneurial spirit
The chance to work alongside the best team in the city

What you will be doing:

Lead the team by example to exhibit, encourage and motivate the DRC’s Mission & Values, and inspire the team with your exciting vision for the future
Demonstrate high personal integrity, business ethics and take every opportunity to promote the venue and the DRC
Use conflict resolution and problem-solving skills to coach and lead team members
Regularly monitor and achieve the events/restaurant’s points of technical service and points of details
Build and maintain relationships with guests/clients, vendors, suppliers, team members and senior management alike
Assist with the tracking of sales, invoicing, and managing inventory
Work with Human Resources to manage team members’ performance, coach, train and recruit as necessary
Participate in regular event review meetings with event sales & coordination team and back of house operations
Coordinate and participate in ongoing learning opportunities to enhance your skills, abilities and professionalism for personal growth and development

Manage inventory, purchasing and maintenance of small wares and event equipment and order necessary beverage and venue items as required
Ensure COVID protocols and sanitation are being performed before, during and after events
Other duties or responsibilities as assigned or required

What we would like you to bring to the event:

A PEOPLE PERSON. You thrive in a team environment! You would describe yourself as having exceptional interpersonal and problem-solving abilities. You love to go above and beyond to resolve guest complaints and create loyalty. You excel at providing phenomenal guest experiences resulting in lasting memories for our guests and colleagues

A COMMUNICATOR. You have refined verbal and written communication, and you are comfortable providing feedback regarding front of house operations, proposing new policies, and developing and implementing new strategies.

RESILIENT. We are looking for someone who works well under pressure in a fast-paced environment and views change as an opportunity.

DETAILED. You’ll need strong administrative and organizational skills and superior attention to detail. Prioritizing and completing multiple tasks simultaneously are strengths of yours.

KNOWLEDGEABLE. You have a strong foundation in events and business acumen. You are familiar with financial management including the ability to control labour, forecasting, scheduling and payroll while ensuring accuracy and timeliness.

SELF STARTER. You would describe yourself as proactive rather than reactive. You see the world through a solutions-oriented lens.

The Distillery Restaurants Corporation (DRC) is committed to providing an inclusive, barrier-free recruitment and selection process. We encourage and welcome candidates with disabilities to apply for job opportunities with us. Please note that accommodations throughout each stage of the DRC’s recruitment process are available upon request.

The Distillery Restaurants Corporation (DRC) is committed to providing an inclusive, barrier-free recruitment and selection process where candidates are respected, supported and valued. The DRC welcomes and encourages applications from people with disabilities. Please note that accommodations during every part of the recruitment and selection process are available upon request.