Assistant Manager – Health Information Services

Job title: Assistant Manager – Health Information Services

Company: Nova Scotia Health Authority

Job description: Req ID: 103145
Location: Western and Northern Zone
Company: NSHA
Department: IMIT HIS Health Records WZ and NZ
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Union Status: Management/Non Union MGMT/NON-Union
Posting Closing Date: 22-Feb-21

Applications are accepted until 11:59 PM on the Closing Date.

Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.

Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.

Responsibilities

The Assistant Manager works with the Manager to support HIS strategies and operational plans to ensure consistency with legislation, accountability frameworks and the mission, vision and values of the organization. He/she contributes to the design and development of comprehensive health information services policies and organizational performance strategies to support the effective, efficient and sustainable delivery of services and programs.

Reporting to the Manager, of Health Records and or Admitting/ Registration and working as a part of the Health Information Services team, the Assistant Manager provides day to day leadership and coordination for workforce operations within their area of responsibility. He/she is accountable to assist in policies and processes, based on best/leading practice, related to this function.

The HIS Health record/ Admitting & Registration portfolios will include:

Health Records – Positive patient identification, chart assembly, chart deficiency/report filing/chart storage, retrieval of patient health records for ongoing patient care, records management, record tracking, record retention, chart Audits and chart destruction.

Admitting & Registration – Admission and Registration of all patient visits associated with the provision of clinical a care within all sites of the NSHA, Admitting process registration, transfers, discharges, generate health record for each episode of care, bed utilization, auditing/monitoring of specified registration fields, training new users on systems related to patient chart management/registration.

Specific functional areas of responsibility within health records/admitting and registration include:

• Oversight of all health records and registration areas, auditing, and reporting related to health records and admitting/registration for all NSHA services

• Employee, manager, and partner relationship management

• Understanding and acquiring the knowledge to perform departmental functions such as patient registration, systems application, electronic record management, data quality functions, release of information and safety audits as required in investigation of customer service issue resolution

• Planning, scheduling, coaching and supervising staff, monitoring daily work flow and the execution of policies and procedures to ensure compliance with standards across the organization

Along with the above individual program requirements the HIS Assistant manager will support orientation and learning/training programs; leadership, talent and team development, performance and attendance management, succession planning, employee engagement, change management, staff retention & recognition, co-leadership for customer service, recruitment and retention strategies, conflict resolution, and workforce planning.

Qualifications

• Bachelor’s degree in health information management, or Diploma in Health Information with 3-5 years of health information management experience
• Current certification with the Canadian College of Health Information Management and membership with the Canadian Health Information Management Association (CHIMA)
• Minimum 3-5 years recent leadership experience is a large health care facility
• CHA Modern Management (Departmental Management) certificate or equivalent experience considered an asset
• Data quality coordination experience, experience investigating suspect data entry errors or omissions an asset
• Experience with health information management in an organization of significant size and/or complexity is required (consideration may be given to those with equivalent training and work experience) (Minimum of 2 years)
• Demonstrated experience in and knowledge of policy and procedure development and implementation, and project management
• Microsoft Office-Excel, PowerPoint, Word and Outlook expertise
• Excellent analytical, organizational, and decision making skills
• Exceptional interpersonal skills to effectively build relationships and interact with all clients in scope
• High level of competence in both written and verbal communication
• Competencies in other languages an asset, French preferred

PLEASE NOTE: Applicants relying on education and experience equivalencies must clearly state such equivalencies in their cover letter, resume, or application. Additionally, candidates will not be considered for an interview if applications are incomplete or are missing information.

Hours of Work

Permanent full-time position; 75 hours biweekly

Salary Information

$30.0181 – $37.5228 hourly

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date.

Successful external applicants will be required to submit the below documents and assume any associated costs as a condition of employment. Additional documentation such as banking & proof of identity will be included in your offer letter.

• Criminal Record Check
• Proof of education & training certifications
• Proof of any additional required qualification
• Valid registration with the relevant licensing body
• Submission of immunization record along with health assessment documentation
• Proof of SIN number

Hiring Process will depend on the timeliness of delivering the above. This is a Management/Non Union bargaining unit – MGMT/NON-Union position. Preference is given to bargaining unit employees for unionized positions. Nova Scotia Health Authority is proud to provide a smoke free and scent free environment. Only online applications are accepted.

Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

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Expected salary:

Location: Bridgewater, NS

Job date: Sun, 07 Feb 2021 07:55:58 GMT