Assistant Restaurant General Manager

Job title: Assistant Restaurant General Manager

Job description: Assistant Restaurant General Manager

Step into a world of European-inspired flavors within a contemporary setting at our forthcoming restaurant and lobby bar. We’re on the lookout for dynamic individuals to join our team.

Prepare to immerse yourself in a sophisticated atmosphere where modernity and European-inspired charm harmonize seamlessly. Discover a chic fusion of contemporary design blending effortlessly with timeless flavors. Nestled in the heart of Hilton Toronto, our venue effortlessly transitions from morning café au lait to late-night indulgence.

We’re looking for an Assistant Restaurant General Manager to lead our team & captivate our guests!

What will I be doing?

The Assistant General Manager will be responsible for helping the restaurant exceed service, sales, and profit objectives along with supervising and directing team members in daily work activities. The Assistant General Manager will be responsible to own, curate and execute the beverage program.

We are looking for an innovative, creative and trendy experienced Mixologist/Sommelier Restaurant leader to mark our position as the spot to be for the best cocktails in Toronto.

To successfully fill this role, you should be able to demonstrate the attitude, behaviors, skills and values that follow:

• Oversee and manage restaurant & bar service; ensure the restaurant operations is running smoothly & efficiently
• Manage staff & enforce steps of service, providing them with feedback; maintain a high level of employee morale
• Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
• Responsible for innovation and cocktail program consistency
• Implement initiatives to drive beverage and food revenues
• Manage beverage cost and ordering, manage and control costs
• Recruit, train, motivate bar staff; oversee continual training and performance; keep employee records up-to-date and organized
• Create an engaging and energetic environment where all associates work as a highly functioning team
• Create, own, manage and update the beverage list in coordination with the General Manager
• Recommend food and beverage pairings; advise guests on beverages based on their personal tastes and food choices
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs

What are we looking for?

To successfully fill this role, you should be able to demonstrate the following:

• Sommelier & Beverage menu curation experience an asset
• Minimum of 1 year experience in the field as a Bar leader & 3 years in Bartending service
• In depth knowledge / expertise of the hospitality / food & beverage service industry
• Analytical mindset, with an ability to review P&L on beverage costs & ensure profitability
• Self-motivated with a high degree of integrity, honesty and ethics; self-starter, flexible, and able to work independently
• Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
• Excellent interpersonal and communication skills to develop and maintain strong relations with guests and all team members
• Strong computer skills including Microsoft office software, POS system, Reservation system, and other related applications
• Flexible schedule, must be able to work Evenings and weekends

What benefits will I receive?

You will be offered a competitive benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

ACCESSIBILITY

• Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.

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