Bilingual Payroll Transition Specialist

Job title: Bilingual Payroll Transition Specialist

Job description: We have a fantastic opportunity at VetStrategy/Daubigny for a person who is passionate about animal care, people and the community! We are seeking a part-time Payroll Acquisition & Specialist to work alongside our Payroll team and Practices to support our clinics’ payroll onboarding and training during new clinic acquisitions.

ABOUT US

VetStrategy is a 100% Canadian owned and operated group of over 100 veterinary clinics and 2000 employees with locations throughout Canada. We believe that veterinary clinics are an integral part of the community they serve and as such we put a large focus on community-based activities and initiatives. Every clinic we partner with is unique and serves a very diverse client base. This is an exciting time to join a fast-growing organization where you will be able to be part of building a lasting structure that will contribute to the success and growth of the future organization.

JOB RESPONSIBILITIES

Tactical A) Data collection and review

• Reviewing preliminary information provided by the clinic via Due Diligence, organize and populate the excel documents (import files) for payroll creatio
• Prepare for phone calls with the Practices in advance of the calls by reviewing the information provided. Become knowledgeable about the Practice
• Request missing information during phone calls
• Follow up on missing information
• Review collected information to prep for what is still needed, requiring confirmation and/or clarification
• Review data for accuracy, identify discrepancies between current policies and Dayforce and/or company policies : Understand currently pay elements and how it will fit into our system. Escalate to appropriate stakeholders when discrepancies identified
• Compare data received in due diligence against what is provided by the Owner and provided by the employee for discrepancies. Escalate to appropriate stakeholders and receive final confirmation on what is correct

B) Organization

• Information received by the Practices are saved in a central location
• Details of the setup are documented in a clear, simplified manner
• Communication containing confirmation on information from Owners are clear and saved in a central location for ease of reference
• Employee Info/Payroll Advance/Direct Deposit forms are tracked for what has been received and what is missing, including details that may be missing on the forms themselves

C) Project Management

• Keep all stakeholders on task and in the know of progress
• Keep track of the status of multiple locations at a time
• Organize information that is being received, communicated and follow up as needed
• Anticipate and escalate delays to onboarding

D) Other tasks and responsibilities that may apply as the needs of the business change

Communication A) Training

• Train the Manager/Owner on how to submit payroll going forward and our payroll system. This includes training on how to input schedules, approve hours, forms, determine vacation balance carryover and excel/Google templates
• Provide training on VetStrategy/Daubigny’s Help Desk for ongoing payroll support
• Lead Payroll introduction calls for acquisition Practices

• Train and set expectations on what is changing with the switch to Dayforce, how to wrap up their last pay and information we require

B) First Pay submission

• Work with the Payroll team and Practice to ensure all the details are setup, working accurately, and are correct. Communicate to the Practice if information is completed incorrectly in using a professional, encouraging approach

C) General

• Answer any questions the Practice has to support a smooth payroll transition
• Summary Report to finance – breakdown of all the fine details that make up a clinic’s payroll listed with supporting documents for ease of reference and understanding for all stakeholders
• Prepare the payroll handoff information package needed in order for it to be transitioned over to the Payroll department
• Request any missing information from stakeholders as required in order to meet the deadline for payroll onboarding
• Participate in cross department team calls for progress checks, as required

D) Other tasks and responsibilities that may apply as the needs of the business change

The individual will be asked to work an average of 40 hours/week, with flexibility to work more or less based on the acquisition calendar. This person will report to the Payroll Transitions Manager and become part of the VetStrategy/Daubigny Transition Team, who are responsible for the smooth onboarding of 10-15 Practices each month across Canada. As our ideal candidate, you will have:

• Bilingual (French and English)

Excellent communication skills

Ability to interpret complex payroll information and simplify for everyone to understand

Previous clinic payroll experience and knowledge (asset)

Familiar with excel/google docs

Comfortable with computer programs

Strong verbal and written communication skills

High Attention to detail

Flexibility in daily and weekly hours (calls may take place in the early morning or late evening)

Highly Organized

Able to work independently and/or minimal supervision

Click Here to Apply

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