Booking & Registration Clerk B-Mental Health & Addictions

Job title: Booking & Registration Clerk B-Mental Health & Addictions

Job description: ​Req ID: 168887

Company: Nova Scotia Health

Location: Central Zone, Abbie J. Lane Memorial Building – QEII

Department: MHA CZ Early Psychosis Program

Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)

Status: NSGEU Admin Professionals Position

Posting Closing Date: 4-Dec-23

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there’s a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you’ll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out to see why more people from across the globe are moving here.

About the Opportunity

Reporting to the Health Services Manager or delegate, the Booking & Registration Clerk is the initial contact for the clinic. The Booking & Registration Clerk provides clerical support to clinic operations including the interdisciplinary team including all mental health professionals, physicians/psychiatrists, and the Health Services Manager. Clerical support may include but is not limited to registering clients and referrals, faxing, photocopying, answering phone calls, data entry, responding to public inquiries and booking appointments. This position works collaboratively with other support staff, providing mentoring when indicated; it may be required to cover other positions within the clerical and admin support group. The incumbent ensures documentation is complete and accurate as per standards and liaises between the Health Information Services and the clinic team.

About You

We would love to hear from you if you have the following:

• Grade 12 plus one-year related experience or graduate of recognized one-year related business/clerical program
• Demonstrated knowledge of STAR, PHS and Time Capture is preferred
• Medical Terminology is preferred
• Mental Health experience is preferred
• Knowledge and understanding of mental health and addictions patient population with the ability to determine urgency and appropriateness of referral, patient or family interaction and when to obtain clinical input
• Demonstrated knowledge of Microsoft Office programs preferred
• Customer service skills required
• Effective communication and interpersonal skills
• Organization and multi-tasking skills
• Competencies in other languages an asset, French preferred

** A skills test may be included as part of the hiring process**

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent/ Full-Time / 70 Hours Bi-weekly
• Start as soon as possible.

Compensation and Incentives

$20.09 – $21.91 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You’ve Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

​This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

Preferred candidates must be able to demonstrate proof of primary series of COVID -19 vaccine at time of hire.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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