Client Logistics Specialist

Job title: Client Logistics Specialist

Company: Ledcor

Job description: The Client Logistics Specialist will contribute to the safe and efficient management of Summit Air flight programs. You will be providing support to the day-to-day operations and liaising with the Operational Control Centre regarding all aspects of aircraft movements and flights.

This position can be done out of either our Edmonton, AB or Vancouver, BC locations! Apply now to join the Summit Air team!

Essential Responsibilities:

• Contributes to the smooth functioning of all Alberta base operations, ensuring delivery of service level agreements with service providers
• Cultivates positive and collaborative operational relationships with customers, vendors, Fixed Base Operators (FBO’s), suppliers and other external stakeholders, such as airport authorities.
• Anticipates problems, provides recommendations and takes proactive action to minimize/mitigate operational issues, informing appropriate stakeholders of flights delays, cancellations, or other emergencies. Monitors weather in preparation for irregular operations (IROPS).

Communicates and collaborates with Operational Control Centre to ensure administrative, logistic and hospitality support.

Reports KPI’s and other operational reports. Provides input to regional budget, providing oversight, cost saving initiatives, contracts and approvals of invoices. Assists Business Development team on initiatives when required.

Qualifications:

• 3 plus years of resource planning experience; flight following/dispatch experience preferred
• Aviation experience
• Previous experience in account management or B2B sales/customer service
• Familiarity with Transport Canada and/or aviation-related technical manuals and documents
• Strong proficiency in the MS Office and FOS
• Excellent communication skills both verbal and written, and the ability to manage conflict
• Outstanding customer service skills, with a focus on continuous improvement
• Confident decision making and effective problem-solving skills
• Excellent organizational and time management skills, with the ability to multi-task and juggle multiple priorities

Additional Information:

Company Description

Summit Air, a member of the Ledcor Group of Companies, has been delivering remote aviation solutions to our customers for over 20 years. We have one of the largest and most diverse fleets in the industry. From moving cargo, to transferring passengers, to recreational flights for adventurers seeking to discover the North, we are a one-stop solution when it comes to safe and reliable aviation support. Learn more at

But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Date Posted
Feb 18, 2021

7008 Roper Road NW, Edmonton, AB, Canada

Expected salary:

Location: Edmonton, AB

Job date: Fri, 19 Feb 2021 04:49:11 GMT