Client Services Clerk, Mammography Screening Programs BC Cancer Vancouver

Job title: Client Services Clerk, Mammography Screening Programs BC Cancer Vancouver

Company: Provincial Health Services Authority

Job description: Client Services Clerk, Screening Mammography Programs

BC Cancer, Vancouver, $21.37/hr.

What you do

• Schedules appointment requests from the provincial 1-800 central booking line by performing tasks such as assessing client eligibility for screening mammography, entering client demographic information in the Screening Program application, providing direction and pre-appointment instructions to the client.
• Provides appointment details to BC Cancer Breast Screening centres by performing tasks such as generating and distributing daily schedules for mobile and ancillary centres and communicates daily schedule updates.
• Maintains client eligibility status by updating the records in the Screening Program applications based on available information provided through client phone calls, returned screening reminder letters, and other communications from the client/physician office.
• Processes requests for screening mammogram results and other requests for information in accordance to SOPs and confidentiality guidelines.
• Maintains Screening Program physician and diagnostic office information to ensure timely result distribution and client follow-up by performing tasks such as obtaining current physician addresses, updating appropriate Screening Program tables, ensuring physicians Fast-Track information is up-to-date and informing BC Cancer Information System (CAIS) of any relevant changes.
• Provides general clerical support by performing tasks such as assembling and packaging promotional materials for mailing, requesting, receiving and returning patient bags and other items as required.
• Identifies and communicates client record issues, such as duplicate files, to supervisor.

Identifies and communicates operational issues and computer related problems to supervisor.

Performs other related duties as assigned

What you bring

Completion of Grade 12, and one year recent related experience or an equivalent combination of education, training and experience.

What you have

• Type at 45 w.p.m.
• Communicate effectively both verbally and in writing.
• Organize work.
• Deal with others effectively
• Operate related equipment.
• Physical ability to carry out the duties of the position.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to more than 2,000 in-house training programs.
• Enjoy a comprehensive benefits package, including municipal pension plan.
• 12 annual statutory holidays with generous vacation entitlement and accruement.
• Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Regular Full-time

$21.37/hr.

686 West Broadway, Vancouver

Applications will be accepted until position is filled.

Monday to Friday(Tue-Sat shift week may be scheduled as required)

Bi-weekly rotating shift times: 08:00-16:00, 09:30-17:30

Requisition Number: 107011

What we do

BC Cancer bccancer.bc.ca provides comprehensive cancer control for the people of British Columbia.

Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of April 23, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Labor Agreement Facilities Subsector
Requisition # 107011E-2354549
Work Site 686 West Broadway, Vancouver
Job Type Regular, Full-Time
Salary/Rate $21.37 / Hour
FTE 1.00
Hours of Work Bi-weekly rotating shift times: 08:00-16:00, 09:30-17:30
Work Days Mon, Tue, Wed, Thu, Fri, (Tue-Sat shift week may be scheduled as required)
Expiry Date 15-May-2021

Expected salary: $21.37 per hour

Location: Vancouver, BC

Job date: Sat, 17 Apr 2021 22:14:44 GMT