Commercial Account Manager, Greater Montreal

Job title: Commercial Account Manager, Greater Montreal

Company: Royal Bank of Canada

Job description: Commercial Account Manager, Greater Montreal

Business Centres

• Laval, St-Jérôme, Blainville
• Montréal
• Anjou
• Brossard
• Ville St-Laurent
• West-Island

Specializations

• Health Care Professionals
• Retailers, Consumer Services and Franchises
• Information Technology, Media and Entertainment, Life Science
• Public sectors
• Agriculture

What is the opportunity?

As our Commercial Account Manager, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 9 months. A mentor is assigned to coach you throughout your training. This opportunity prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your training occurs on-the-job, combined with self-study material, interactive online courses, and classroom training.

What will you do?

• Deliver value-added financial advice and solutions that are tailored to your clients
• Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools
• Apply a continuous-improvement approach to delivering a superior client experience
• Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyalty

What do you need to succeed?

Must-have

• Minimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management role
• A post-secondary diploma/degree, ideally in commerce or business administration, or related experience
• Demonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold calling
• Financial statement review and computer modeling and analysis experience
• Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)
• Bilingualism (French and English)

Nice-to-have

• Passion for providing quality advice and fulfilling client needs
• Strong interpersonal and negotiation skills
• Entrepreneurial attitude and self-motivation to achieve above average results
• Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

At RBC, the health and wellbeing of our employees and candidates is always our top priority.

Recruitment Process
COVID-19 has accelerated change across our workplace, including our hiring practices! As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. Our recruiters will explain how our video-interview technology will be used throughout the recruitment process, and will be on hand to answer any questions you might have.

Workplace Flexibility
You will be given the opportunity to work from home, if you can be fully productive, and role requirements including regulatory obligations can be satisfied. We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

Health & Safety
For employees that may be required to work from our premises, we’re doing our part to safeguard your health, and taking extra steps to reduce the spread of COVID-19. All RBC premises will allow for required physical distancing requirements, and new routines and resources such as hand sanitizer, antiseptic wipes, masks, or other protective equipment.

JOB SUMMARY
City: Montreal
Address: Grand-Montréal (voir description)
Work Hours/Week: 37.5
Work Environment: Commercial Banking Centre
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Position Level: PL08
Required Travel(%): 51-75
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 12/31/2021
Req ID: 372416

Expected salary:

Location: Montreal, QC

Job date: Tue, 08 Jun 2021 22:31:49 GMT