Customer Service Advocate

Job title: Customer Service Advocate

Company: Saskatchewan Crop Insurance Corporation

Job description: Reporting to the Customer Service Manager, Insurance this position is responsible to act as an Agristability subject matter expert and support or lead Customer Service in one or more of these areas: Western Livestock Price Insurance Program, Wildlife Damage Compensation Program (Predation and Prevention) and the Crop Insurance Program.

You will also liaison with industry representatives, farm organizations and commodity groups on matters related to AgriStability and SCIC programs.
Research, prepare, and/or assist with Ministerial requests, briefing notes and appeals for AgriStability and SCIC programs.
Work closely with policy units to ensure comprehension of procedures in order to help develop and revise policy, procedure manuals and presentation material with accurate and current information.
Work with other jurisdictions on multi-jurisdictional files and account transfers.
Monitor and assist in the account management of priority files.

The knowledge and skills required for this position are acquired through completion of a diploma in Agriculture or Business, supplemented by a minimum of three years related experience business risk management programs.

To view the complete job description please visit scic.ca/careers.

Expected salary:

Location: Melville, SK

Job date: Sun, 24 Jan 2021 02:38:50 GMT