Dealer relationship coordinator – Toronto, ON
Job Overview
- Company Name Adecco
- Salary Offer $50000 - 60000 per year
- Job Start Date Thu, 09 Nov 2023 03:54:12 GMT
- Job Type Full Time - Permanent
- Job Source Careerjet
Job title: Dealer relationship coordinator – Toronto, ON
Job description: Adecco is currently seeking a Bilingual English/French talent to join our client’s team in Toronto, ON. This is a permanent full-time position with a large reputable company in the automotive finance industry.
The Dealer Relationship Coordinator’s primary focus is to enhance the Dealer experience by focusing on resolving complex cross-functional Dealer issues escalated through the Field Sales channel, processing custom program requests and recommending improvements to policies, procedures, processes, programs based on regular review of escalated issues.
Location: Toronto, ON * Hybrid work model *
Salary: 50-60 k + perks and benefits
Bilingual : Applicant must be fluent in English/French
Duties and Responsibilities
Receive, investigate, resolve (working cross-departmentally) and respond to cross-functional Dealer issues/problems escalated by the Field Sales team via Phone, Email or Salesforce Case
Process custom programs by creating them in Dealer track and ensuring they ate accurate
Provide basic Dealer support or dealer facing digital tools
Report on recurring dealer issue/escalations to Department leaders and provide recommendations to improve processes, policies, procedures and programs with the goal of enhancing the Dealer experience
Other sales related administrative activities as assigned by the Director Head of Field Sales East/ Atlantic
Stay current on all Sales programs, offers and bulletin, also provides basic Dealer support pertaining to the client dealer-facing digital tools.
Knowledge and Skills
Bilingual English/French – Read, Write, Speak
2-3 years sales experience in relevant field
Problem solver
Strong communicator
Team player
Cross-departmental knowledge of captive auto finance company operations, policies & procedures
Diligent and reliable
Ability to build cross-departmental relationships
Vehicle leasing/financing knowledge
Ability to learn and acts with a sense of urgency
Education and Experience
College/University Degree
Experience captive auto finance operations, or dealership operations
Service-related experience
Experience with automotive lease and retail product offerings
How to Apply:
If you are interested in this opportunity, please apply online, and a recruiter will be in touch with you soon.
@j
CATA6683
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