Director, Education and Professional Development

January 27, 2021 Education

Job Overview

Job title: Director, Education and Professional Development

Company: FITT – Forum for International Trade Training

Job description: About Us

The Forum for International Trade Training (FITT) is a not-for-profit organization dedicated to providing international business training, resources and professional certification to individuals and businesses. Our international business training solutions are the standard of excellence for global trade professionals across Canada and around the world.

Overview of Position

We are seeking a Director, Education and Professional Development who will report to the Vice-President. This position is most suited to an individual who thrives in working in a small business environment requiring a combination of strategic thinking and a hands-on approach. This position does not currently have direct reports, and the successful candidate will be required to fulfill both hands-on and strategic duties.

We are looking for a talented, driven individual who will be directly responsible for managing the educational curriculum strategy, requirements, technical content development, and updating processes. Working in a highly collaborative environment, the Director, Education and Professional Development will be responsible for upholding FITT’s educational curriculum standards, implement the certification designation(s) educational requirements and professional development courses thereof, and for curriculum updates and development.

The right candidate is innovative; adaptable; has strong critical thinking skills; driven to staying on top and ahead of trends; highly organized; optimistic; and enjoys working in a small, collaborative team environment.

While FITT has office space in Ottawa, ON, the candidate selected for this indeterminate, full-time position can be working entirely from home.

Position Accountabilities

Taking the lead to ensure relevance of FITT Body of Knowledge related to educational curriculum
Ensuring FITTskills content and examinations meet the applicable international trade competencies requirements
Compliance with third-party accreditation regulatory requirements and standards (anticipated future)

Key Responsibilities

Plan, manage and implement the development of new, and maintenance of existing, international trade knowledge-based resources to ensure quality, currency, and enhance client value via a variety of channels
Work with clients and/or potential clients to define training needs; and develop needs assessments and/or proposals for custom content/training projects
Identify opportunities regarding learning solutions, training curricula design, technology, and instructional delivery options, and implementation thereof
Manage subject matter expert and vendor relationships to ensure outsourced work meets FITT needs
Working with subject matter experts and graphic designers for the layout of books and online content
Researching and implementing strategies to increase the awareness and support of our online learning platform
Analyze and report on performance data to determine effectiveness of instructional systems, courses, materials, student learning, knowledge transfer and satisfaction
Identify 3rd party accreditation opportunities, secure and maintain compliance
Oversee, implement and support efforts of the Content Advisory Panel
Responsible for annual reviews and monthly meetings with the Content Advisory Panel
Engaging with translation companies to ensure our content is available in English and French
Assist in the development of financials for the unit and initiating cost efficiencies
Special projects and other duties as required

Key Qualifications

Post-secondary degree and/or relevant experience and professional development
Recent, relevant solid project experience supporting the development of training curricula
Minimum of 5 years’ experience as a learning and development professional, with deep knowledge and understanding of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Minimum of 5 years of management experience
Ability to work at both a strategic and tactical level to achieve results
Tech savvy and superior skills in systems such as Learning Management programs, Desktop Publishing, and Databases
High level of attention to detail, with an ability to produce high-quality work efficiently
Exceptional project management skills: ability to prioritize, focus, lead, delegate, adapt
Flexibility in managing multiple tasks and coping with a demanding workload

Desired Assets

Experience managing training programs/projects
Knowledge of principles and processes for providing personalized customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Fluency in English and French
Experience with small / medium businesses and/or not-for-profit sector
CITP, FITT Certificate or Diploma Holder

FITT Core Values
All FITT employees are expected to operate under the following core values:

Collaboration: We build purposeful, professional, and mutually beneficial relationships.
Quality: We strive for excellence in providing products/services that deliver premium value to our clients.
Client Focus: We adapt to changing environments to maintain relevance for our clients.
Diversity: We value, respect, and develop diverse talents and teams.

Application
All candidates will be required to complete a Profile Survey from Concord Consulting upon submission of their application. Please submit a cover letter and CV as part of your application. We would like to thank all applicants for their interest, however, only candidates under consideration will be contacted.

Application Deadline
November 9th, 2020