Director, Food & Beverage Services – Year Round – Full Time

Job title: Director, Food & Beverage Services – Year Round – Full Time

Company: Alterra Mountain

Job description: Description :

The Director, Food and Beverage is a senior role responsible for delivering the highest quality food and beverage offerings & conference experiences that consistently exceed guest expectations. The incumbent will drive results in a busy and dynamic environment that operates 365 days per year and includes both indoor & outdoor venues, restaurant and bar outlets, servicing over 100,000 covers annually, three seasonal food courts, serving over 200,000 transactions annually, a licensed Starbucks serving over 130,000 transactions and over 92,000 sf of conference and event space servicing hundreds of groups annually. The Director develops strategy, establishes standards and targets in addition to sourcing the resources required to successfully complete objectives. The Director will coach and support subordinate leaders as they operate their business units. They consistently exhibit an entrepreneurial spirit combined with a creative and intuitive nature that drives continual process improvement, new and innovative products, and world class service standards.

WHAT’S IN IT FOR ME?

• Full Time Hours, Year Round
• Health and Dental Benefits
• Resort perks:

• Free Ski/Snowboard pass;
• Discounted recreation & lift tickets you can share with your friends;
• Free Ski/Snowboard rentals;
• Retail savings at Columbia, North Face, Red Devil, Hillside, Lifted and more;
• Staff room rates at all our hotels;

WHAT WILL I BE DOING?

Key Duties and Responsibilities

• Inspire exceptional guest service in all Food and Beverage operations by establishing and maintaining an outstanding and competitive standard for attention to detail, creativity, and passion for the Blue Mountain food service & conference offering
• Actively leads Employee Engagement & Guest Satisfaction initiatives across departments while maintaining alignment with resort and ALTERRA principles
• Remain current with Food & Beverage trends with an eye to identify opportunities, new products, collaborate on food & beverage offerings as well as expand conference culinary & service packages.
• Develops strategy, marketing plans and operating budgets for each business unit and proactively monitors performance to ensure that operational goals are achieved. Ensures that all standard operating procedures for revenue and cost control are in place, utilized, audited, and improved as needed.

Decisions and Problem Solving

• The Director will be expected to influence and / or oversee all decisions surrounding: 1) outlet repositioning/development and new concepts, 2) menu creation aligned with service concepts, brand and market drivers, 3) staffing needs, training, orientation, development and performance management, 4) culinary standards of production and efficiency.

Budgets and Funds

• The Director is responsible (in conjunction with finance and FP&A) to develop and implement reporting and oversight procedures in a timely manner. Use of daily, weekly, monthly and quarterly reporting, in conjunction with detailed analysis is required to achieve continual process improvement goals.

Communication/ Influencing Others (Contacts)

• The Director’s skill and abilities must allow for concise & consistent communication within their division and across the resort. They will be expected to inspire and motivate their internal teams with this skill and motivate others outside their division to be ambassadors, supporting and promoting the accomplishments and offerings of the Food & Beverage division.
• The Director will work closely with the marketing department and public relations team to further enhance the food and beverage offering and brand experience.
• The Director will effectively maintain relationships through meaningful dialogue and partnerships with people and organizations outside the resort

Supervision Exercised

• The Food and Beverage department is dynamic as operations ramp up and down with the change of seasons. Recruitment is a constant exercise as there are approximately 225 front line supervisors & associates during peak winter months – 50% of which are seasonal hires.

WHAT DO WE NEED FROM YOU?

• A minimum of 5 years’ experience as Director, Food and Beverage in a full service, multiple outlet hospitality environment with high volume conference operations – brand experience would be beneficial but not required
• Bachelor’s degree in hotel administration, hospitality management or related discipline preferred
• Demonstrable in-depth knowledge of food production, kitchen operations, purchasing and inventory methodologies.
• Extensive and proven experience with multi-million-dollar budget planning, P&L analysis, forecast methodologies, menu & recipe creation, menu costing and cost control measures
• Firsthand experience with new openings, concept creation, and outlet repositioning is preferred

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain, Ontario’s largest mountain resort is nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. Blue Mountain has become the four-season destination of the North, visited by more than 1.5 million guests a year. Winter at the resort boasts 43 ski and snowboard trails enhanced by a world-class snowmaking system. Summer months offer the largest downhill mountain biking facility in Ontario, Monterra Golf course, Ridge Runner Mountain Coaster, Cascade Putting Course, Timber Challenge Ropes Course, Wind Rider Triple Zips and a private beach property among other seasonal attractions. Year-round the resort attracts visitors to more than 1,000 luxury accommodation units and 45 unique concept restaurants, bars and retail stores in our pedestrian Village. 53,000 square feet of state- of-the-art conference space caters year-round to corporate meeting groups. Blue Mountain is owned by Alterra Mountain Company and offers the Ikon Pass, the new standard in season passes. Visit for more information.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

For more information, please visit .

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

Expected salary:

Location: Blue Mountains, ON

Job date: Thu, 04 Mar 2021 00:39:49 GMT