Director, Product Management – Automotive Finance

Job title: Director, Product Management – Automotive Finance

Job description: We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions so you feel empowered at work. Our team members have what they need to make a meaningful impact and feel truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Job Description

What You’ll Be Doing

Reporting to the Senior Director Automotive Finance, you will own all outcomes across the Automotive Finance business relevant to the management of existing products, and the development of new products. In partnership with Director Pricing and Account management and Risk, will focus on ensuring maximum risk-adjusted returns in product initiatives. You will also being a key voice in business transformation by driving the implementation of new product and channels within the business as they are developed.

How You’ll Succeed

• Strategic Leadership – Take ownership and accountabilities for the end-to-end value chain for all Automotive products. Automotive Finance, revenue, cost and risk outcomes from CIBC’s existing book of $5 Billion dollars in auto loans. Work with partners to drive the development of advanced internal credit, pricing and profit optimization strategies. Critically review and optimize price, dealer reserve and dealer relationship priorities to optimize long-term risk adjusted profitability. Develop and execute strategies to optimize operations so as to drive out cost while simultaneously optimizing dealer and client experience. Work with VP Automotive Finance and Unsecured Lending, Senior Director New Channels and Products, and other transformation partners as required to develop strategic plans, and then own the delivery of these plans within Automotive Finance business to achieve business objectives including revenue, profit, volume and market share goals.
• Drive Growth – Support the next phases of product line expansion by working with the Senior Director, Automotive Finance and New Channels and Products to build a multi-horizon product improvement and product development roadmap. Ensure that new product constructs are developed in line with the evolving capabilities of the business.
• Partner for Success – Own key relationships relevant to the management of Automotive product including but not limited to: Technology, external vendors and New Products and Channels partners as it concerns improving developing and deploying new products; ACC, dealers and OEMs as it concerns the sale and management of existing products; with Analytics and Decision Science to ensure foundational reporting and key analytic tactics are in place; and Risk, Compliance and Legal as it concerns the foundations of our existing products. Work with relevant Transformation partners to meticulously define requirements for our technology and operations infrastructure of the future.
• Simplify Processes – Work with internal and external partners to drive and implement process simplification initiatives. Develop expertise in industry best practices and interact with partners to develop solutions; Proactively identify short and long term product/process improvements, bring forward innovative ideas and opportunities; Work with New Channels and Products partners to anchor long-term improvements into a multi-phased plan with a clear end-to-end value chain target state.
• Product Management – Manage and provide oversight for daily product management activities. Drive all elements of product positioning and influence pricing strategy to ensure alignment of strategic objectives; Lead and manage the implementation of strategic reviews and associated tactics – including competitive product placement; Monitor market environment (consumer, technology, competition and government/regulatory agencies) to understand the impact as it relates to the product; Ensure comprehensive competitive information on market penetration, product capabilities and initiatives is maintained
• People Management/ Leadership – Create and sustain a high performing, inspired workplace which is consistent with the values of CIBC and ensure that progressive approaches are used in the management of human resources. This includes: champion coaching model for managers; align employee reward and recognition around positive customer experience; ensuring consistent Performance Management practices throughout the business; career and succession planning; calibration sessions within team and across division; attracting & developing top talent to fill key roles in the team, in support of the evolving business.

Who You Are

• You can demonstrate comprehensive knowledge and experience of the practices, procedures and principles of product management. University degree and MBA, or equivalent business experience
• Strong knowledge of banking and retail lending, including 3+ years’ experience in Automotive Finance, including P&L accountability and product management.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity. Relationship management skills to effectively deal with individuals at all levels of the organization and convey factual and/or conceptual information requiring detailed explanation and interpretation

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. Expert influencing skills sufficient to shape the decision-making process in complex relational situations involving matters of major business policy and strategy relevant to Personal Banking Products

• You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible. Expert knowledge of strategic and business planning processes to convey complex conceptual information involving interpretation and opinions on global emerging payments market data and trends
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:

• Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
• Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity
• Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training
• Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits program, and employee share purchase plan

What You Need to Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process, please contact
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location Toronto-33 Yonge Street, 7th

Employment Type Regular

Weekly Hours 37.5

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