eCommunications Surveillance IT PM/BA

Job title: eCommunications Surveillance IT PM/BA

Company: Royal Bank of Canada

Job description: What is the opportunity?

Defining, analyzing and coordinating activities associated with managing delivery of the e-Communications Compliance Optimization (ECO) program.

What will you do?

• Determine and define project scope and objectives
• Interface with stakeholders and understand requirements to manage the requirements definition process from elicitation through delivery and implementation.
• Ability to evaluate, test, and recommend enhancements and changes, identify risks and propose mitigation plans.
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Measure project performance to identify areas for improvement.

What do you need to succeed?

Must Have

• Experience with elicitation techniques (e.g. document analysis, interviews, facilitated workshops, observation, prototyping, focus groups, surveys).
• Excellent business communication and stakeholder management skills.
• Experience with eCommunications Surveillance platform.
• Holds a university degree and or equivalent work experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies
• The successful candidate will need to establish and maintain productive working relationships with Advisors and individuals at all levels, both internally and externally.

About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.

We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-sustainability.

Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY
City: Toronto
Address: 200 Bay Street
Work Hours/Week: 40+
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 0-25
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 03/31/2021
Req ID: 311376

Ad Code(s):

Expected salary:

Location: Toronto, ON

Job date: Sat, 16 Jan 2021 23:46:57 GMT