Field Applications Engineer – Agriculture
Job Overview
- Company Name NovAtel
- Job Start Date Fri, 14 Jan 2022 04:32:32 GMT
- Job Type Full Time - Permanent
- Job Source Careerjet
Job title: Field Applications Engineer – Agriculture
Job description: Overview
Hexagon’s Autonomy & Positioning division, is looking for a Field Applications Engineer – Agriculture to join our high-tech engineering and manufacturing company that is committed to customer service excellence and continuous improvement. Reporting to the Applications Engineering Manager – Agriculture, the role will be of interest to candidates interested in driving precision agriculture development forward, by supporting some of the biggest names in the agricultural industry, as well as the Agricultural Sales team, and ensuring their success. If you are passionate about the agriculture industry as well as autonomy and positioning technology, then this is a great opportunity to help increase awareness of our revolutionary technologies, consult on positioning & autonomy solutions for vehicle localization, and provide field and professional services to our worldwide customer base.
Hexagon’s Autonomy & Positioning division is a global technology leader, pioneering end-to-end solutions for assured positioning on land, sea, and air. We are an industry leader recognized for technical innovation, unsurpassed quality, and industry-leading customer support. Our organization is a dynamic, fast-paced, highly collaborative environment. Come see why we are recognized as one of Alberta’s Top 75 Employers in 2020 and 2021!
Responsibilities
As Field Applications Engineer, responsibilities include:
- Providing customer training, demonstrations, technical assistance, and technical sales support to some of the biggest names in the industry
- Preparing and delivering technical presentation material
- Providing frequent support to agricultural events and trade shows
- Liaising with other departments regarding technical matters
- Formulating and implementing procedures and plans for resolving problems
- Performing software testing, verification, bug reports, and field trial coordination
- Reviewing technical documentation materials and manuals
- Generating application notes, integration guides and other content to answer frequently asked questions from customers and contributing to the overall knowledge of the team
Qualifications
Must-Have:
- Bachelor’s Degree in an Engineering, Technical or Agriculture-related field
- 3+ years of experience in a technical customer support or sales role, or related industry experience
- A solid understanding of precision agriculture technology, products and services
- Exceptional interpersonal skills and ability to work as part of a team
- English fluency with excellent verbal and written skills
- Proficiency in Excel, Outlook, PowerPoint and Salesforce
- Ability to travel up to 50% of the time with occasional international travel
Key Success Factors:
- High attention to detail and exceedingly organized
- Known for providing exceptional customer service
- Strong multi-tasker with keen ability to prioritize and the ability to work unsupervised
- Comfortable working individually but know when to ask for help
- Self-motivated team player with proven problem-solving skills
- Outgoing and energetic with exceptional people skills
- Work well in a collaborative environment
- Ability to conduct customer presentations in the field
- Goal oriented and results driven
Nice-to-Have:
- First-hand experience utilizing precision agriculture systems
- Experience working directly with OEM customers, preferably in the delivery of support or services in a Precision Agriculture application
- Experience in GNSS and INS systems installation and/or troubleshooting in precision agriculture related applications.
- Crop production background or experience
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