General Helper (Construction)

Job title: General Helper (Construction)

Job description: “Build” your Future with Habitat for Humanity GTA.

Job Title: General Helper (internally the role is Customer Service Representative)

Reports To: Vice President, Construction

Department: Construction

Location: Toronto Office (155 Bermondsey Road) – with flexibility to travel across the GTA (Toronto, Brampton, Caledon, York Region, Durham and Oshawa)

Website:

Who We Are

Habitat for Humanity GTA is a local non-profit housing organization with a global vision of a world where everyone has a safe and decent place to live. We mobilize communities to help working, lower-income families build strength, stability and self-reliance through affordable homeownership. With the help of volunteers, donors, and community partners we provide a solid foundation for better, healthier lives for families in the GTA.

In support of our homebuilding activity, we operate a network of social enterprise home improvement stores called Habitat ReStore. Our 12 locations across the GTA procure and sell new and used donated home furnishings, appliances, and renovation materials. Proceeds from sales help cover the cost to build homes, and the items we collect and sell extends the value of household items eliminating unnecessary waste.

Join our team and help us achieve our vision for a world where everyone has a safe and decent place to live.

Why Work for Us?

• A meaningful opportunity to make a difference in your local community and to have first-hand contact with the families whose lives are transformed by our work
• The pride of being part of a highly respected, high profile global charity
• A stimulating, fast paced professional opportunity in a team of like-minded ‘world-changers’
• Comprehensive health and dental benefits
• RRSP eligibility
• Flexible work arrangements
• Internal job mobility and developmental opportunities
• Wellness initiatives including EAP and corporate gym membership rate with Goodlife Fitness

The Opportunity

Reporting to the VP, Construction, the General Helper will be a vital member of the Construction team in being a hands-on support to build sites, lending a hand in renovation and construction projects. The General Helper will be able to have full ownership and knowledge of warranty procedures related to our build projects, and become our subject matter expert. The General Helper will create efficient processes to handle our units under warranty, to ensure they are processed, administered and effectively handle any problems if they arise, which will include completing repairs themselves.

Your Impact

• Provide general assistance on the construction build sites as needed, which includes assisting in renovations, repairs and hands-on building of the homes.
• Act as a floater to provide general support on the build sites.
• Oversee warranties for all units with adherence to the Tarion warranty procedure.
• Reviews, changes and enhances established procedures to improve efficiency and effectiveness.
• Administrating, filing and organizing all warranties under Tarion warranty procedures.
• Registering all projects in Tarion, including registering a unit and PDI’s.
• Resolve any and all issues, including escalations, in compliance with the Tarion warranty procedure and Ontario Building Code.
• Strong customer service with our partner families and providing exceptional service.
• Manage the intake request from partner families and review and assess the unit, which may include repairing and fixing concerns.
• Other duties as required.

What You Bring

• Experience in construction, labour and/or in construction build sites. Red Seal carpenter would be a strong asset but not mandatory.
• Valid driver’s license and clean driver’s abstract. Access to a vehicle is a nice to have.
• Ability to perform heavy lifting (up to 50 lbs) on a regular basis.
• Demonstrated leadership ability and proven ability to provide exceptional customer service to internal and external stakeholders.
• Safety boots required: CSA approved safety footwear to be worn at all times on build sites.
• Exceptional communication and written skills with the ability to effectively listen and provide instructions.
• Works well independently and as part of a team.
• Demonstrated ability to manage conflict and convey solutions for problem resolution.
• Trustworthy and accountable.
• 1-2 years of experience in residential warranty management.
• Knowledge with Tarion warranty program and Ontario Building Code.

Your Application

If you are ready to make a change in your local community and become a part of our team at Habitat for Humanity GTA, click on the Apply button within this posting or click on our Careers Page to find more:

Your Future at Habitat for Humanity GTA Awaits.

Applicants must be eligible to work in Canada throughout the duration of their employment with Habitat for Humanity GTA. Proof of eligibility will be required.

Habitat for Humanity GTA is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Habitat for Humanity GTA is committed to ensuring a barrier-free, accessible and inclusive work environment. We welcome and encourage applications from people with disabilities. Upon individual request, we will endeavor to remove barriers to the hiring process to accommodate candidates with disabilities, providing the applicant has met the bona-fide requirements of the employment position. Please inform us should accommodation be required at any point during the recruitment and selection process.

As part of our selection process, the successful candidate must receive clearance by a police background check. It is a mandatory term of employment for this position that you are fully vaccinated for COVID-19 at least 14 days prior to your start date. Employment will be contingent on proof of vaccination.

We thank all applicants for their interest in Habitat for Humanity GTA, however only those selected for an interview will be contacted.

Click Here to Apply

Source: