General Manager

Job title: General Manager

Job description: Work place: 1187 Princess Street, Kingston, Ontario, Canada, K7M3E1

Job’s title: General Manager

Full time
Located very close to downtown Kingston, the Strata Hotel (formerly Thriftlodge Kingston) is the ideal

place for your business and leisure stays. The hotel is just minutes from the best restaurants in town,

trendy shops, as well as a whole host of entertainment venues for the whole family. For your next stay

in Kingston, treat yourself to a room at Kingston’s most comfortable and recognized hotel.

Job description:

• Ensure coordination between the various departments of the hotel.
• Ensure customer satisfaction during and after their stay.
• Ensure optimal use of all facilities and maximize profitability.
• Manage the human resources of the hotel (hiring of personnel, training, distribution of tasks, evaluation of each person’s performance.)
• Oversee preparation of budgets, control of operating costs, negotiation of purchases, etc.
• Review of financial statements and analysis of departmental performance.
• Ensure that company policies, standards and procedures are established, applied and adhered to.
• Constantly assess the performance of the hotel (results, competition, market, industry trends)
• Manage special projects: negotiation of contracts and preparation of tenders, management of renovations, etc.
• Analysis of daily revenue reports from all departments of the hotel and discussion at daily morning meetings.
• Responsible for showing and rental of commercial units for rent.
• Schedule daily service manager meetings to improve interdepartmental communication and improve customer service.
• Verification and approval of employee pay every two weeks.
• Solve any problem as quickly as possible, deal with any customer complaint.

Education:

• D.E.C. (Diploma of College Studies) – Essential

A general manager is a manager who plans, organizes, directs and controls the activities of a hotel establishment in order to offer quality services and products to its clientele and to ensure the efficiency and profitability of its hotel.

Skills:

• Knowledge of the hotel industry – High – Essential
• Ability to show leadership and supervise teamwork – Essential
• Innovative and inspiring leader – Essential
• Resourceful – High – Essential
• Communication skills – Essential
• Have good interpersonal skills – High – Essential
• Independent – Asset

Years of experience required: 5 year(s)

This is a non-unionized position, the salary offered is based on the current collective agreement. In addition, it comes with benefits and preferential rates at all Tidan Group owned hotels.

The use of the masculine in this document refers to both men and women.

Thriftlodge

Located near downtown Kingston, the Thriftlodge Kingston places you in the best possible location for both business and leisure travel. You will find copious dining and shopping spots, along with entertainment options for the entire family….

Click Here to Apply

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