General Manager – Fast Casual
Job Overview
Job title: General Manager – Fast Casual
Company: JRoss Recruiters
Job description: Description
- Oversee and drive store level human resources objectives.
- Ensure compliance with all company, provincial, federal and local labor laws and policies.
- Responsible for coordinating and facilitating team meetings that communicate company-led initiatives at store level.
- Empower team to execute high hospitality standards and provide employees with the training/developmental opportunities to properly execute our four customer service commandments and customer journey.
- Foster team morale and the engagement and retention of employees.
- Delegates duties to employees in accordance to job level; oversee and participate as needed in an opening, closing and shift transition functions.
- Maintain company standards of quality assurance by continually monitoring processes and auditing production, employee productivity, food and beverage quality, guest satisfaction and store cleanliness (FO); initiating and delegating actions of improvement when needed.
- Manage inventory flow process, including resolving issues with vendors, inventory flow and COGs.
- Ensure that all operational administrative duties are effectively completed, including but not limited to ordering, receiving orders, scheduling, P&L reports, and HR paperwork.
- Drive financial objectives by analyzing P&L variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase sales and profit.
- Lead by example, while holding staff accountable for their performance and ensuring an excellent guest experience.
Requirements
- 3+ years of management experience in food retail
- Proven success with both people development in leadership positions and long-term sales growth
- Previous experience with scheduling, inventory, and labour control
- Able to multi-task and plan ahead in a fast-paced restaurant environment
- Great communication style, and able to deliver feedback in the moment
- Knowledge and proficiency in the use of computers, POS, and learning new software
- Intermediate to advanced analytical skills
- Innovative problem solver not afraid to get scrappy
- Attention to detail, cleanliness, and consistency
- Flexibility to work days, evenings, weekends and holidays as required to meet operating and project demands
Perks & Benefits
Dental
Extended Health
Position Type
Permanent
Expected salary:
Location: Ottawa, ON
Job date: Thu, 21 Jan 2021 08:44:39 GMT