General Manager – Fast Casual

Job title: General Manager – Fast Casual

Company: JRoss Recruiters

Job description: Description

• Oversee and drive store level human resources objectives.
• Ensure compliance with all company, provincial, federal and local labor laws and policies.
• Responsible for coordinating and facilitating team meetings that communicate company-led initiatives at store level.
• Empower team to execute high hospitality standards and provide employees with the training/developmental opportunities to properly execute our four customer service commandments and customer journey.
• Foster team morale and the engagement and retention of employees.
• Delegates duties to employees in accordance to job level; oversee and participate as needed in an opening, closing and shift transition functions.
• Maintain company standards of quality assurance by continually monitoring processes and auditing production, employee productivity, food and beverage quality, guest satisfaction and store cleanliness (FO); initiating and delegating actions of improvement when needed.
• Manage inventory flow process, including resolving issues with vendors, inventory flow and COGs.
• Ensure that all operational administrative duties are effectively completed, including but not limited to ordering, receiving orders, scheduling, P&L reports, and HR paperwork.
• Drive financial objectives by analyzing P&L variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase sales and profit.
• Lead by example, while holding staff accountable for their performance and ensuring an excellent guest experience.

Requirements

• 3+ years of management experience in food retail
• Proven success with both people development in leadership positions and long-term sales growth
• Previous experience with scheduling, inventory, and labour control
• Able to multi-task and plan ahead in a fast-paced restaurant environment
• Great communication style, and able to deliver feedback in the moment
• Knowledge and proficiency in the use of computers, POS, and learning new software
• Intermediate to advanced analytical skills
• Innovative problem solver not afraid to get scrappy
• Attention to detail, cleanliness, and consistency
• Flexibility to work days, evenings, weekends and holidays as required to meet operating and project demands

Perks & Benefits

Dental

Extended Health

Position Type

Permanent

Expected salary:

Location: Ottawa, ON

Job date: Thu, 21 Jan 2021 08:44:39 GMT