General Office Clerk – Primary Health Care

Job title: General Office Clerk – Primary Health Care

Job description: ​Req ID: 130592
Company: Nova Scotia Health
Location: Western Zone, Annapolis Community Health Centre
Department: PHC WZ AK LA Collaborative Practice ACHC
Type of Employment: Permanent Hourly PT (50% FTE) x 1 position(s)
Status: Admin Professionals Position
Posting Closing Date: 12-Apr-22

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there’s a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you’ll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

Responsibilities

Reporting to the Health Services Manager, Primary Health Care, the General Office Clerk (GOC) functions as a key member of the team, supporting and coordinating efficient and effective daily operations, and ensuring an efficient flow of information and patients through the department.

The General Office Clerk will exhibit sound professional judgment and initiative while working within the mission, vision and values of the service and incorporates into daily practice the core competencies and vision of Nova Scotia Health. These include expected behaviours, the leadership philosophy, organizational health, population health, ethics, safety, quality, partnerships and interprofessional collaboration are integrated within the services they provide and through the messages they deliver.

Qualifications

• Grade 12 or equivalent
• Completion of a one year approved Office Administration or Secretarial program or one year of related experience
• Successful completion of Medical Terminology Course preferred
• Proficient in the effective use of computers (Microsoft Suite – Word, Excel, Power Point, Access, E-mail) and the ability to acquire additional skills as necessary
• Experience with EMR MedAccess an asset
• Typing skills – minimum of 40 words per minute
• Experience in Community Wide Scheduling (CWS) and Meditech preferred
• Demonstrated accountability, good judgement and decision making skills
• Strong client focus and ability to build solid client relationships
• Demonstrated communication and conflict resolution skills
• Excellent organizational, communication (oral and written), and interpersonal skills, demonstrating a high degree of tact, sensitivity, judgment, courtesy and confidentiality when dealing with all levels of staff and the public
• Ability to prioritize duties and work in an effective and efficient manner, functioning independently as well as part of a team
• Ability to maintain a high level of confidentiality
• Commitment to promoting a culture of respect that supports safety, ethical practices, cultural awareness and organizational health
• Demonstrated ability to use sound professional judgment, initiative and problem-solving skills
• Competencies in other languages an asset, French preferred

** A skills test may be included as part of the selection process

PLEASE NOTE: Applicants relying on education and experience equivalencies must clearly state such equivalencies in their cover letter, resume, or application. Additionally, candidates will not be considered for an interview if applications are incomplete or are missing information.

Hours of Work

Permanent, Part-time (50%) position; 35 hours bi-weekly

Salary Information

$20.09 – $21.91 hourly

Once You’ve Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

​This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

​As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

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