Guest Services Attendants

Job title: Guest Services Attendants

Job description: Now Hiring Guest Services Attendants

In Medicine Hat you’ll find an exceptionally high quality of life and a comparatively low cost of living. And here at the City of Medicine Hat, you’ll experience exciting challenges as one of the doers doing great things for your hometown.

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and welcoming environment? If so, we have the perfect opportunity for you! Our Guest Service Attendants are a part of a vibrant team committed to creating memorable experiences for our guests. With flexible schedule options, attendants work casually during events such as concerts and entertainment events as required and are primarily evenings and weekends with some day shifts at the Esplanade or Co-op Place.

Our ideal candidate

• Has excellent customer service skills and communicates effectively with the public and other staff.
• Will welcome guests: Greet and assist guests with a warm and friendly demeanor, ensuring a positive first impression.
• Provide Customer Service Excellence: Provide exceptional customer service, addressing inquiries and concerns with enthusiasm and professionalism.
• Be available for Facility Support: Assist in maintaining a clean and inviting environment, ensuring our guests feel comfortable and cared for.
• Is a creative Problem Solver: Handle guest concerns and issues promptly, finding creative solutions to ensure guest satisfaction.
• Has a Team Collaboration Mindset: Work closely with team members to create a seamless and enjoyable experience for our guests.
• Possesses Communication Skills: Excellent verbal communication skills with the ability to interact effectively with guests and team members.
• Is able to monitor and operate security systems, cash register, computers and applicable software, including point of sale and web-based sales.
• Has demonstrated basic math skills and basic accounting practices with a keen eye for detail.

Qualifications

• Successful completion of Grade 12 or High School equivalency diploma.

• One (1) to three (3) months experience providing customer service including handling of cash and credit transactions.

We thank all applicants; however only those selected for an interview will be contacted.

JazzFest began as a community event and has grown into a world-class recognized festival. Talent travels to perform and workshops take place to teach the history of jazz. For two decades, musicians have performed in venues from the classic downtown bus terminal parkade to late-night clubs in Medicine Hat. THAT’S INNOVATION, MEDICINE HAT STYLE!

#brightideas

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