Hourly Supervisor

Job title: Hourly Supervisor

Job description: Job Description

Join our Team at Queen’s Hospitality Services! The positions we have open currently are part-time for evening and weekend shifts.

The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Elevate your career and join the team at one of Ontario’s premium universities! Queen’s University is home to food outlets operated by Aramark that serve the university community throughout the school year. Aramark Canada is a leading supplier of hospitality professionals with career opportunities in major sectors.

Pay and Perks

• $21.50/hr.
• Competitive Shift Premium for evening and weekend shifts
• Uniforms are provided
• Apply today!

Job Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark’s time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Some restaurant management experience – one year or more preferred
• Food handling certificate and Smart Serve certificate preferred but not required
• Access to reliable transportation
• Ability to work in a fast-paced environment
• Great social skills and love for interacting with other people
• A leader and a team player
• Basic English language skills

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

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