IT Analyst II – Cardiology Technical Support

Job title: IT Analyst II – Cardiology Technical Support

Company: Alberta Health Services

Job description: Your Opportunity:

You’re an experienced professional with a vision for how technology can do more than enhance a business – it can transform it. We are integrating over 1,300 independent systems into a common health information system that will ensure that patients, families, and medical professionals can get the right information, at the right time, and in the right place. The Clinical Information System (CIS) program referred to as Connect Care, will empower Albertans to take ownership of their own health and care by giving them increased access to their own health information, anywhere in the province. As an IT Analyst II in the Connect Care program you will play an essential role in the transformation of the Connect Care organization goals and objectives serving as a liaison between the software provider – Epic and AHS to ensure that deliverables meet both technical requirements and business needs. The IT Analyst II will have a key responsibility of working with the project team from a design and configure perspective, resolving complex technical problems, and ensuring reliable operation of information systems in the Cupid (Cardiology) application. In order to become Epic certified; which is required within the first 90 days from date of hire, you must be able to participate in the required Epic system training which may take place in the USA, therefore you must possess a valid passport and/or relevant documentation allowing entry into the USA. This assignment will also require travel within Alberta to various locations and may require you to be in a 24 hour on call rotation. Applicants must successfully complete an Aptitude test if required as part of this recruitment. Applicants will be sent information on registering for the Aptitude test after applying. There is flexibility as to the location of these positions within the Province of Alberta.

Description:

As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

• Classification: IT Analyst II
• Union: AUPE GSS
• Department: IT Diagnostic Imaging Systems
• Primary Location: Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 27-JAN-2021
• Employee Class: Regular Full Time
• Date Available: 15-FEB-2021
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, On Call
• Days Off: Saturday/Sunday
• Minimum Salary: $37.31
• Maximum Salary: $50.38
• Vehicle Requirement: Driver’s License, Vehicle Required

Required Qualifications:

Completion of bachelor’s degree in Computer Science or Information Technology or equivalent. Additional Required Qualifications:

Completion of bachelor’s degree in Computer Science or Information Technology or equivalent education with clinical experience. Experience transforming end user functional requirements into a workflow-based software implementation. Specialized depth in software technology. Knowledge of emerging trends in technology relating to software applications. Experience leading staff and business clients. Self-motivated and ability to work with little supervision. Superior customer relationship skills. Must possess a valid passport and/or relevant documentation allowing entry into the USA and must be able to travel within Alberta. Successful candidate must complete Epic application certification within first 90 days from date of hire. Preferred Qualifications:

Experience transforming end user functional requirements into a workflow-based software implementation. Specialized depth in software technology. Knowledge of emerging trends in technology relating to software applications. Experience leading staff and business clients. Self-motivated and ability to work with little supervision. Superior customer relationship skills. Must possess a valid passport and/or relevant documentation allowing entry into the USA and must be able to travel within Alberta.

Please note:

All postings close at 23:59 of the posting end date indicated.

Important:

Alberta Health Services (AHS) is committed to ensuring the safety of staff and patients and requires all NEW employees to provide a satisfactory criminal record check (CRC) and/or Vulnerable Sector Search(VSS) prior to the start of their employment. The CRC/VSS must be specific to the role at AHS and must be dated no more than 90 days prior to the date on your written offer from AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff and physicians who promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Expected salary:

Location: Alberta

Job date: Sun, 24 Jan 2021 02:48:37 GMT