IT Asset Management Analyst

Job title: IT Asset Management Analyst

Company: Scotiabank

Job description: Requisition ID: 101943

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The team:

Scotiabank’s Global Technology Services (GTS) Service Assets & Configuration Management department is responsible for the management of the Bank’s hardware IT assets throughout their lifecycle from acquisition to retirement. We are also responsible for the creation of standard IT Asset Management (ITAM) processes and oversight for adherence to the processes from our global partners.

The role:

Reporting directly to the Senior Manager, you will play a critical part in the management of the Bank’s hardware IT assets by implementing the standard ITAM processes globally, creating and sharing compliance reports to the ITAM teams in each region, and tracking compliance activities to ensure teams are meeting targets for the IT Asset database accuracy and completeness. You will also be responsible for the evergreen program to refresh end of life assets, asset reclamation activities, reporting on IT asset inventory, and maintenance of the asset request and fulfillment workflows within Service Now.

Is this role right for you?

• You are interested in the ITAM processes and can propose enhancements to existing processes.
• You want to provide cost savings opportunities and mitigate risk by ensuring asset management processes are followed.
• You want to be engaged with making strategic decisions to optimize spending within the hardware IT asset team.
• You are highly interested in ensuring quality control by implementing appropriate measures to track and manage process compliance by teams globally.

Do you have the skills that will enable you to succeed in this role?

• You have strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors.
• You have at least 2+ years of hands-on working experience in an IT Asset Management role.
• You have at least 2+ years of hands-on working experience with the use of Request, Asset (Hardware) and Reporting modules within Service Now.
• You have at least 2+ years of working experience with IT Service Management (ITSM) frameworks.
• You have at least 2+ years of hands-on working experience with using Power BI and Microsoft Excel for data modelling, advanced formulas, power queries and building interactive dashboards.
• You possess problem solving, analytical and excellent attention to detail skills.
• Post secondary education in Computer Science or related field.
• You are certified in ITIL Foundation v4.
• Completion of ITAM certificates (CHAMP, CHAM) are an asset.

What’s in it for you?

• We have a global mandate to govern our ITAM processes and compliance. Our focus is to find someone to enhance and mature our current ITAM processes where applicable, identify, and remediate discrepancies within our IT asset database to increase compliance scores for data accuracy.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.

• While we currently work remotely from home, when it’s safe to physically return to work, our primary office in Scarborough is:

• Renovated with a design focus on enabling collaboration through both environment and technology.
• Furnished with an onsite cafeteria that serves hot foods, salads, sandwiches & snacks + a Tim Horton’s kiosk.
• Equipped for breaks with table tennis, table soccer, pool table & TV’s. Our lounges have fridges, microwaves, complimentary hot beverage stations & water dispensers.
• Minutes by TTC bus from Warden subway station on Line 2. Free employee shuttle service connecting the IT campus with nearby GO stations. 2022 opening of the Eglinton Crosstown Light Rail Transit with the Birchmount stop that’s steps away.
• Minutes from the 401 & DVP. Free onsite & offsite employee parking with charging stations for electric vehicles onsite.

Location(s): Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: ”for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Expected salary:

Location: Scarborough, ON

Job date: Sun, 18 Apr 2021 22:29:56 GMT