IT Department Manager – Vancouver

Job title: IT Department Manager – Vancouver

Company: Scanline VFX

Job description: Scanline VFX is a leading visual effects company with studios in Vancouver, Montreal, Los Angeles, London, Seoul, Munich, and Stuttgart.

Join our award-winning studio set among Vancouver’s cultural and entertainment district and be challenged to do the best work of your career alongside some of the best talent from around the world.

Due to Covid, Scanline VFX is operating remotely until further notice. All open opportunities are WFH unless otherwise indicated.

The IT Department Manager will have an interest and background in Business Management, and/or Computer Science. As IT Manager, you will work alongside the IT Leadership team to manage the day to day operations of the Scanline VFX’s global IT departments.

KEY RESPONSIBILITIES

• Assists with the design, implementation and enforcement of studio policies and procedures
• Assists Head of Engineering with high level strategic planning
• Generates department performance and progress reports for IT and Executive Management
• Project Management (establishes milestones/timelines, gather project updates and report on progress)
• Monitors, tracks and provides feedback on team performance
• Prioritizes, assigns, and follows-up on requests submitted via the issue tracking system
• Monitors inventory levels and order hardware/software as needed
• Establishes and maintains relationships with service providers and vendors
• Creates purchase orders, track purchases and reconcile credit card statements
• Schedules and drive weekly IT meetings; take notes and follow up on action items
• Schedules weekday, weekend and on-call shifts

QUALIFICATIONS & EXPERIENCE

• Degree or Diploma in Computer Science, Network Administration or Business Administration (preferred)
• 4-5 years’ experience in an information technology/help desk environment (preferred)
• 2-3 years’ experience managing a team of 10 or greater
• Understanding of basic computer components
• Familiarity with Window’s and Linux operating systems
• Excellent communication and customer service skills; understand end-user needs and convey them in technical language to other IT professionals.
• Experience working with ticketing systems
• Able to work independently with minimal supervision; strong trouble shooting/problem solving ability
• Familiarity with VFX workflow and software (preferred)

BENEFITS

We offer extended medical, disability and dental insurance.

APPLICATION

Please only apply once. We keep your application details on file for both current and future job opportunities. If you are applying to more than one position, use the same email address on all applications. Only re-apply if

your details have recently changed.

Expected salary:

Location: Vancouver, BC

Job date: Thu, 11 Mar 2021 01:37:03 GMT