IT Project Manager

Job title: IT Project Manager

Company: Ciena

Job description: Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world – picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

IT Project Management/Business Analyst

What will you do at Ciena?

Ciena IT is committed to providing solutions that enable employee and business productivity ANYWHERE, ANYTIME and on ANY DEVICE…easily. We are focused on that mission by understanding our business end to end, leveraging the latest technology, taking risks and leading with innovation. We learn, we grow, and we have fun.

We are looking for a passionate and experienced IT Project Manager with a large spectrum of experience working across multiple business verticals in a rapidly evolving environment. Do you have experience in Project Management, Service Management, Portfolio Management, Data Management and analysis or Change Management? Are you well versed in Agile concepts and want to utilize your Project Management, Change Management, Agile and Scrum experience to drive projects across our organization? Do you have a desire to continue to evolve our service offerings to meet ever-changing business requirements? As a Project Manager, you will do that and more! You’ll have the opportunity to work cross-functionally with many teams within IT and also within our business units. If you thrive in a culture that embraces diversity of thought and fosters innovation, then we want YOU! Apply today!

You will collaborate with stakeholders across the organization to drive consistency and ensure we deliver a great client experience. You will drive conversations that enable IT to deliver business outcomes and communicate the health of our services. You will develop a practical understanding of services across IT and the business units they support, and use this knowledge to drive consistency in delivery and ensure we are working on the right projects at the right time to meet business needs. You will help develop meaningful metrics to drive continual improvement across our services. You will facilitate meetings related to all governance services, designed to encourage discussion and review of service health, project and program alignment to goals, and cross-functional complexities.

What You’ll Be Doing

• Coordinate with IT leaders, Service Owners and Service Managers to establish IT Service Management framework
• Facilitate Service Reviews and Portfolio Review sessions
• Exhibit critical thinking by seeing outcomes and providing direction when there are multiple stakeholders and solutions
• Demonstrate consultative skills in solving problems by using analytical and critical thinking

• Communicate with stakeholders to understand their requirements
• Develop and analyze functional specifications
• Drive operational metrics to measure service health
• Communicate with stakeholders to keep the project aligned with their goals
• Help drive digital transformation through operational process improvement

Who You Are & What Makes You Qualified

• Exhibit PHD – Passion, Heart, Drive
• 3+ years’ experience managing IT projects
• ITIL, Service Management and Release Management experience in a technology setting
• Portfolio Management experience in a technology setting
• Experience with Agile and Scrum
• Strong interpersonal skills in communicating (written and oral), collaborating and team building
• Strong analytical, planning and organizational skills with an ability to manage competing demands
• Data analysis experience a plus
• Ability to work with people of all roles and levels
• Effective listening is a key requirement for this role
• Ability to influence business stakeholders
• Comfortable holding others accountable for delivery
• Ability to bring others together to work towards a common goal
• Eager to learn and excited to work on projects across the IT portfolio
• Strategic thinker with eye towards continual improvement
• Desire to drive positive user experience across the organization
• Excellent team player
• Ability to adapt and willingness to work on new initiatives

LI-REMOTE

About Ciena
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People.

Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose. We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world. With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!

Being You @ Ciena
As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination.

Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.

Expected salary:

Location: Canada

Job date: Sat, 03 Apr 2021 03:52:50 GMT