IT Specialist

Job title: IT Specialist

Company: Talent World

Job description: If you possess the technical knowledge and to quickly identify, diagnose and troubleshoot end-user support issues to ensure they are successfully resolved, then we would like to hear from you!

In this exciting role, you will be responsible for managing the Service Desk/Helpdesk operations and work with the support staff to sustain IT services availability, excellent customer service and promote a continuous improvement culture. TalentWorld is recruiting an IT Specialist in Aurora for one of its clients.

IT Specialist Responsibilities

• Review, customize, enhance, and expand CRM using Vtiger software platform.

• Train Advisors, staff, and Management on using custom CRM.

• This includes managing users, generating reports (including ad-hoc), ensuring sufficient backups, Acceptance Testing, administering disaster recovery plans and creating support documentation for maintenance procedures.

• Design mobile apps

• Design quotation software

• Other projects as assigned.

• Troubleshoot end user hardware and software issues.

• Analyze end user requirements and make recommendations.

IT Specialist Qualifications

• Ability to work well in a team environment and servicing IT users.
• Strong writing, troubleshooting and communication skills.
• Self-motivation, strong organizational skills, ability to multi-task in a fast-paced, dynamic environment.
• Strong problem-solving skills
• Must have experience with Vtiger software.
• Must have experience designing mobile apps.
• Web design and coding experience would be an asset.
• Project management certification or experience preferred

Employment Conditions

• Employment type: Full-time Permanent
• Location: Aurora

Interested in the IT Specialist role in Aurora?

Apply Now!

About TalentWorld

TalentWorld is an equal-opportunity employer and we are proud to offer jobs in environments where diversity is embraced. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status (race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability or any other protected status).

TalentWorld is a full-service recruitment and staffing agency and offers quality contract, temporary, temporary-to-permanent and permanent jobs from some of Canada’s top companies. TalentWorld recruiters know how to match candidates to the right positions in stimulating fields and industries such as: customer service and sales, administrative support, information technologies, accounting and banking, call center, industrial, logistics and others. Our experienced recruiters will meet all considered candidates to ensure the best match possible. TalentWorld is dedicated to finding the best jobs for our talented candidates.

Accommodations are available upon request to support your participation during all stages of the recruitment process.

TWBN

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© TalentWorld 2021

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Turnkey Staffing is now part of TalentWorld

Turnkey Staffing was recently acquired by GardaWorld, and its services are now integrated into the holding’s recruitment and staffing services entity, TalentWorld. You have been automatically redirected to the new talentworld.com website.

Expected salary:

Location: Ontario

Job date: Wed, 27 Jan 2021 02:30:50 GMT