IT Support Assistant

Job title: IT Support Assistant

Company: Animal Logic

Job description: Are you looking to make your start to an exciting career in IT? Want to work with a supportive, energetic team while experiencing behind the scenes of your favourite films?

We are looking for an IT Support Assistant to contribute to the efficient, day-to-day running of the IT department through tasks such as desk moves, computer set-ups, and inventory management. The ideal candidate is resourceful and able to work under minimal supervision. They will also bring a positive attitude and initiative to the role.

Please note this role is a 6-month contract, and the work must be completed on-site.

What you’ll get to do:

• Carry out desk and/or computer moves as well as computer set-up
• Perform basic computer connectivity troubleshooting
• Follow standard practices and procedures for proper escalation of any issues to the appropriate internal teams
• Deliver computer accessories to staff as requested
• Conduct hardware and accessory stocktakes as well as inventory management
• Ensure the store room is clean and organized
• Assist with shipping and receiving of hardware orders
• Communicate with the team and other departments for any IT support related issues as needed
• Assist the IT department with day-to-day tasks as needed

What you bring:

• Previous experience in an administration or customer service role is ideal
• Experience working within an Entertainment/Media industry is desirable
• Basic knowledge of computer hardware, set-up, and troubleshooting
• Customer service and communication skills
• Strong organizational skills and time management, including the ability to prioritise work appropriately
• Ability to work independently under minimal supervision
• Adaptive attitude with demonstrated enthusiasm, positivity, and initiative
• Collaborative team member who actively listens, takes direction, and remains open to feedback
• Ability to lift at minimum 35lbs
• Strong attention to detail
• Interest in the film industry is an asset

Please apply if you are eligible to work in Canada.

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Expected salary:

Location: Vancouver, BC

Job date: Fri, 26 Feb 2021 04:43:08 GMT