IT Support Specialist – GROWMARK Inc. – Ontario, Canada

Job title: IT Support Specialist – GROWMARK Inc. – Ontario, Canada

Company: GROWMARK, Inc.

Job description: GROWMARK is a regional cooperative with annual sales of $10 billion (FY2012 data) providing agriculture-related products and services, as well as grain marketing in 31 states and Ontario, Canada. GROWMARK is ranked fifth on the NCB Co-op 100 listing of the nation’s 100 highest revenue-earning cooperative businesses. GROWMARK owns the FS trademark, which is used by affiliated member cooperatives. GROWMARK is large enough to offer solid career opportunities, but small enough to provide a family-oriented, welcoming environment and great benefits.

PURPOSE AND SUMMARY STATEMENT

Provides technical support and problem resolution to customers and assists with the System Administration of corporate information systems and infrastructure assigned to the unit.

ESSENTIAL JOB FUNCTIONS

Provides technical support and problem resolution for information systems customers.

Configures, installs, and supports microcomputer and mobile hardware and software.

Assists with system administration for various location LAN servers and infrastructure throughout Ontario. System Administration includes monitoring performance, ensuring that security procedures are implemented and enforced, ensuring data backups procedures are performed, problem review and solution implementation, etc.

Researches, evaluates and recommends new hardware and software technologies.

Develops and writes specifications and procedures for the installation and use of a variety of information system technologies.

OTHER JOB FUNCTIONS

Provides client training regarding use of System standard hardware and software.

Performs all other duties as assigned.

REQUIREMENTS

Normally requires a Bachelor’s degree in business or computer science, or the equivalent thereof, and 2 years or more of IT related work experience to demonstrate knowledge of information systems technologies.

Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Must have and maintain a valid driver’s license and satisfactory driving record.

Must be able to obtain and maintain a technical certification from a vendor or certifying authority that is pertinent to the System.

Frequently required to lift 21 – 50 lbs.:

Ability to work other than normal business days and hours.

Ability to travel independently and overnight and be assigned temporarily to client locations, technical conferences, training, etc.

GROWMARK, Inc. strives to provide a benefits package that delivers competitive pay for performance, recognizes your dedication to our mission and helps us attract and retain the highest caliber of talent. The cornerstone of our benefits package is the company funded, defined benefit pension plan along with health and disability insurance, an employer matched 401k plan, and other voluntary group benefit programs.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Expected salary:

Location: Guelph, ON

Job date: Sun, 17 Jan 2021 06:43:30 GMT