IT SUPPORT TECHNICIAN

Job title: IT SUPPORT TECHNICIAN

Company: Fed IT

Job description:

• Provide telephonic support to users by identifying, analyzing and adequately resolving their difficulties (software and technical)
• Adequately manage your priorities
• Document the problem solving process
• Support the training team for setting up a new client;
• Software installation both on server (SQL) and on client workstations
• Perform service and server restarts when necessary;
• Perform back up and data recovery;
• DEC in Computer Science,
• Minimum 1 year of experience in technical support
• Fluent in English and French
• Comfortable with remote connection software
• Experience with different operating systems (Windows and Microsoft Windows Server)
• Experience in networking solutions (router, modem)
• Ability to work under pressure

The company offers you a competitive salary, benefits (group insurance, retirement savings), corporate discounts and continuing education.

You can contact me at guillaumefrealle@fedit.ca, or at 581-984-4920.

Find all of our offers on www.fedit.ca

Expected salary: $45000 – 50000 per year

Location: Montreal, QC

Job date: Thu, 04 Feb 2021 23:18:02 GMT