IT Support Technician

April 7, 2021 IT / Internet

Job Overview

Job title: IT Support Technician

Company: Integral Group

Job description: NO AGENCY CANDIDATE SUBMISSIONS CONSIDERED

YOU ARE

Self-motivated, creative, and resourceful
Deeply passionate about innovation, sustainability, and environmental responsibility
Energized by getting positive results from challenging opportunities
Guided by personal integrity, professional ethics, and mutual respect
Ready to bring energy, positivity, and enthusiasm into the workplace
Prepared to learn and grow

ABOUT THE POSITION

Job responsibilities will include, but not be limited to help desk (end user support) for Canadian offices and server support and assistance with growing the IT infrastructure of the company.

PRIMARY RESPONSIBILITIES

Help desk support for all Integral Group users
Install/upgrade software
Deploy and maintain hardware
Maintain hardware inventory
Diagnose and solve computer issues
Server maintenance and support

SKILLS/QUALIFICATIONS

Education: 2 year certificate in computer science program
Experience: 0-2 years as an IT technician working in customer support
Strong customer service background
Excellent organizational and communication (written and verbal) skills
Energetic and positive attitude
Eager to learn and grow in technical knowledge and responsibility
Excellent problem solving ability
Proficiency in the following software and hardware:
Microsoft Office

Windows 7, 8, 8.1, 10
Microsoft Server 2008, 2008 R2, 2012 R2
Microsoft Hyper-V
Smartphones: iPhone, Android, Windows
Basic knowledge of networking equipment and technologies
Autodesk products: AutoCAD and Revit is an asset

ABOUT INTEGRAL GROUP

With over 800 staff globally and 21 locations in Australia, Canada, Europe, and the United States, our mission is to be the leading Deep Green consulting and engineering firm in the world.

United by a common sense of purpose and responsibility to our planet, our design approach was founded on and continues to be led by rapidly creating a more sustainable built environment for current and future generations.

Through an entrepreneurial spirit, we inspire each other to design better-performing buildings, accelerate design standards within our industry, and nurture careers that challenge the status quo.

To date, we have completed:

50+ LEED Platinum Certified projects
100+ Net Zero Energy projects
9 Living Building Challenge projects
Many more locally, regionally, and globally recognized sustainability credentials

BENEFITS

Extended Health Benefits
Dental Coverage
Health Care and Personal Spending Accounts
Employee and Family Assistance Program
Half-Day Fridays
RRSP Matching
Fitness Allowance
Bike Storage Facilities

Membership * Company Sponsored Social Events

Participation in Community based Projects & Activities
Tuition Assistance/Professional Licensing/In-House Training

Our company culture is built on a TRUST in each other to NURTURE careers and ideas that will INSPIRE us to do great things together. These values provide the foundation for a heathy work-life balance and a workplace environment that fosters creativity, authenticity, and excellence.

Integral Group is an Equal Opportunity Employer

Candidates must be authorized to work in Canada

**Please read the job posting carefully and apply if you meet the minimum qualifications listed**