IT Systems Analyst – 12 to 14-month contract

Job title: IT Systems Analyst – 12 to 14-month contract

Job description: Remote work schedule

As an IT systems analyst you will act as a technical lead for our technologies in a variety of projects or initiatives. You will plan, organize and follow up on activities and improvements to assigned technology portfolio. You will have the chance to continuously deliver new solutions to drive business value.

You will be focusing on:

• Acting as a technical resource for all technological matters, whether support or change related, within assigned technologies (troubleshooting, resolution, escalation).
• Managing application portfolio, and ensures it remains up to date (patches, upgrades, roadmaps, asset management, etc.).
• Supporting knowledge transition.
• Providing after-hours call support.
• Representing the Application Delivery team for assigned projects and initiatives

• Is the single point of contact for application-related activities.
• Coordinates activities with other team members (internal and external).
• Assesses impacts to other systems/processes/platforms.
• Escalates roadblocks and major issues.
• Generates project design documentation (detailed design, architecture, etc.).
• Performing business and functional analysis in relation to assigned processes/platforms.
• Adhering to defined ITSM processes.

• Creates change tickets, follows up with approvals, coordinates required resources, and presents changes to the Change Advisory Board.
• Monitors the team queue for incidents, and captures troubleshooting activities.
• Analyzes recurring problems for root cause; proposes remediation activities, and executes on them.
• Creates, proposes, commits to, and executes against work plans.

What you bring to the role:

• College diploma in a technology-focused field
• At least 7 years’ experience in IT with 4+ years in a similar role
• Technical skills

• Troubleshooting
• SQL scripting
• .NET/programming
• Windows Server and Desktop
• Business and functional analysis experience
• Legal industry knowledge is a strong asset
• Able to cope with conflicting demands, meet deadlines and work well under pressure
• Good communication skills
• Achieved or pursuing ITIL Foundation certification

Why join our team:

• Remote work environment
• Retirement savings plan with employer contribution
• Benefit premiums paid by the firm
• Telemedicine services

Vancouver Salary: $74 900- $121 700. Salary will be discussed and negotiated during interview and will be based on experience.

Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us!

As a global law firm, we embrace a culture of excellence and working hard, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

To find out more about how we integrate diversity, equity and inclusion in everything we do please click .

If you are unable to apply for a position online or require any reasonable adjustments during the recruiting process, please contact to further discuss your needs.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact to discuss further.

We thank all candidates for their applications, but please note that we will be contacting only those whom we invite for an interview.

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