IT Technician

Job title: IT Technician

Company: Indigo Parc Canada Inc.

Job description: Indigo Park is an industry leader and the most respected brand in parking and individual mobility, providing cutting-edge technology and innovation every step of the way. Our success comes from providing custom made and innovative solutions, a superior customer service experience, and a continuous evolution advancing a modern vision of parking operations. Active in 11 countries and with more than 2,000 employees in Canada, we are present in major cities and various sectors including, airports, hospitals, hotels, clinics, and post-secondary campuses! Indigo believes that its strength relies primarily with its employees and is committed to sharing its success and promoting team spirit with them.

Position Overview

Reporting to the Head of Technical Services, the IT Technician will provide technical support to users and will also properly execute multiple tasks such as the configuration and support of telecom equipment and various business applications.

What Would You Be Doing?

• Manage accounts, cellular telephones as well as various business applications.
• Provide technical support to users, either on-site, by telephone or remotely.
• Manage the Active Directory environment.
• Configure and maintain network equipment (e.g., firewalls, modems and switches).
• Provide technical support and ensure the proper functioning of the intercom environment.
• Propose and deploy IT solutions within various projects.
• Be responsible for managing the inventory of computer equipment and cellular telephones.
• Provide help with network and system administration tasks (e.g., Virtualizations, Windows / Linux Server, SQL databases, Security).
• Prepare and reimage computers for new employees.
• Oversee email management and the various Office 365 services.

What Are We Looking For?

• Technical or college diploma in computer science.
• Two (2) years of experience in IT support is preferred.
• Knowledge of computer networks (e.g., VPN, DHCP, MPLS).
• Demonstrated ability to solve complex problems.
• Experience in configuring telecommunications equipment such as firewalls and switches.
• Demonstrated adaptability and flexibility.
• Knowledge of VMware and Hyper-V virtualization environment.
• Experience with SQL Server and PowerShell is preferred.
• Previous work experience with the Office 365 suite is preferred.
• Familiarity with collaborative systems (e.g., Teams, Skype for Business).
• Knowledge of SharePoint is preferred.
• Familiarity with SCCM is preferred.
• Demonstrated autonomy and initiative.
• Bilingualism (English and French).

During these unprecedented times, Indigo Park is doing everything required it to ensure the safety of its candidates and employees. Indigo Park has adjusted its recruitment process to reflect the current climate we live in due to COVID-19. Therefore, we have transitioned to prioritizing virtual interviews. We will continue to take every necessary precaution to ensure the well-being of everyone during our recruitment process.

We thank all applicants for their interest in this position. Only the candidates selected for an interview will be contacted by our recruitment team.

Expected salary:

Location: Montreal, QC

Job date: Fri, 23 Apr 2021 22:35:41 GMT