IT VENDOR AND CONTRACT MANAGEMENT SPECIALIST

Job title: IT VENDOR AND CONTRACT MANAGEMENT SPECIALIST

Job description: We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

A hybrid work model that truly balances work and personal life

Opportunities for learning, training and development, and much more…

The IT Vendor and Contract Management Specialist provides expertise in IT contract management and is responsible for managing relationships with information technology vendors, drafting contract requirements in collaboration with IT teams to monitor vendor performance, and ensuring compliance with contract terms and conditions.

They direct, organize and control the supervision, interpretation, evaluation, and analysis activities related to IT contract management. They also coordinate vendor management activities and ensures that technology solutions meet business needs while staying on budget and on time.

As an IT Vendor and Contract Management Specialist, you will play a critical role in effectively managing relationships with information technology (IT) vendors and ensuring compliance with contract terms and conditions.

You will work closely with internal IT teams, external vendors, and business stakeholders to ensure operational efficiency, quality of service, and compliance with contractual agreements.

Finally, in collaboration with internal IT teams, you will draw up and monitor the department’s call for tenders schedule, to ensure that the contract management is taken care of following the award. You will recommend and implement processes, procedures and indicators to ensure sound contract management for complex IT files.

Key Responsibilities:

Defines contract management strategies in accordance with the clauses issued in the tender documents and taking into account the particularities and challenges of these contracts.

Provide advice and support in the contract management of IT Service files. More specifically:

Supplier Management:

· Identify, evaluate, and select IT vendors based on business needs and in collaboration with IT and procurement teams.

· Maintain strong relationships with suppliers and facilitate communication between parties.

· Monitor the performance of suppliers throughout the contract, for strategic IT files by regularly evaluating their service delivery and making recommendations to the IT team.

· Ensures the application of the rules arising from the contractual clauses.

· Tracks consumption on contracts and price indexation when required.

· Follows up with the Legal Affairs Department, when required.

Negotiation and drafting of contracts:

· In collaboration with the IT and procurement teams,

· Negotiate the terms and conditions of contracts with suppliers to ensure fair and advantageous deals.

Draft detailed contracts taking into account technical requirements, schedules, and costs. Contract monitoring and management:

· As a business partner, coordinates contract management activities with IT managers to ensure the smooth running of processes and the distribution of contractual obligations.

· Monitor contracts by monitoring compliance with agreed terms, timelines, and costs.

· Collaborate in the validation of financial projections related to IT contracts.

· Take a proactive approach to resolving contractual problems and disputes, involving all necessary parties in the process.

Coordination and Communication:

· Coordinate with internal teams to ensure technology solutions meet business needs.

· Communicate transparently with internal and external stakeholders on progress, challenges, and results.

· Organizes contract review meetings between applicants, vendors, and IT departments for major and strategic contracts.

Risk & Compliance Management:

· During renewals, provides managers with required updates on the progress of contracts and identifies factors, issues and risks that may influence the renewal strategy.

· Identify potential supplier and contract risks and implement mitigation measures.

· Ensure contracts comply with legal, regulatory, and security standards.

· Recommends and implements processes, procedures and indicators associated with activities related to the management of IT Vendor and Contract Management.

Qualifications:

· University degree in computer science, business management, or a related field.

· Prior experience of at least 10 years in vendor and IT contract management.

· In-depth knowledge of information technology and contracting practices.

· Excellent communication, negotiation, and problem-solving skills.

· Bilingual oral and written (English and French).

· Strong organizational skills, the ability to perform under pressure and manage multiple priorities.

· Strong analytical, financial, accounting and data processing skills.

· Interpersonal, communication and teamwork skills.

· Have unifying, courageous leadership in solution mode.

· Autonomous, logical, ability to synthesize and analyze, combined with attention to detail.

· Positive attitude, ability to work in a fast-paced environment.

· Customer-centric.

This position offers a unique opportunity to play a pivotal role in managing supplier relationships and optimizing IT contracts to support the company’s strategic objectives. Join our dynamic team and help shape our technology success.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at .

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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